Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nicholas Reynolds

Nicholas Reynolds

Valley View

Summary

Client service professional with robust background in delivering high-quality support and fostering client relationships. Known for reliability and adaptability in dynamic environments. Exceptional data analysis and Excel skills. Proficient in communication and team collaboration, consistently achieving positive outcomes.

Overview

11
11
years of professional experience

Work History

Associate Account Manager

Britton-Gallagher (Acrisure)
03.2024 - Current

All below listed tasks as Client Service Representative in addition to handling renewals directly with the Client & Carrier

Client Service Representative

Britton-Gallagher
06.2021 - Current

Assist Account Managers in any way needed, some examples would be: Loss Runs, Change Requests/Endorsements, COIs/EOPs/Auto ID Cards, Audits, Billing, updating pertinent information prior to renewals, assisting in client needs via phone & e-mail. My excel skills yield useful for tracking large accounts such as property acquisitions for escrow loan acquisitions and multi-variable accounts. Also handle all bonds for the Agency

Server

Lakewood Country Club
05.2014 - 08.2019

Initially ran food, which quickly became expediting in the kitchen. Served once I turned of age, and oscillated between serving and expediting on a consistent basis. Also helped set up and break down for events.

Education

Bachelor of Science - Actuarial Science

Bowling Green State University
Bowling Green, OH
05-2020

High School Diploma -

Rocky River High School
Rocky River, OH
06-2013

Skills

  • Exceptional Excel Skill

  • Extensive Customer Service Background

  • Teamwork and collaboration

  • Client relations

  • Thrives in fast-paced environment

  • Ability to Learn Quickly

Timeline

Associate Account Manager

Britton-Gallagher (Acrisure)
03.2024 - Current

Client Service Representative

Britton-Gallagher
06.2021 - Current

Server

Lakewood Country Club
05.2014 - 08.2019

Bachelor of Science - Actuarial Science

Bowling Green State University

High School Diploma -

Rocky River High School
Nicholas Reynolds