Client service professional with robust background in delivering high-quality support and fostering client relationships. Known for reliability and adaptability in dynamic environments. Exceptional data analysis and Excel skills. Proficient in communication and team collaboration, consistently achieving positive outcomes.
All below listed tasks as Client Service Representative in addition to handling renewals directly with the Client & Carrier
Assist Account Managers in any way needed, some examples would be: Loss Runs, Change Requests/Endorsements, COIs/EOPs/Auto ID Cards, Audits, Billing, updating pertinent information prior to renewals, assisting in client needs via phone & e-mail. My excel skills yield useful for tracking large accounts such as property acquisitions for escrow loan acquisitions and multi-variable accounts. Also handle all bonds for the Agency
Initially ran food, which quickly became expediting in the kitchen. Served once I turned of age, and oscillated between serving and expediting on a consistent basis. Also helped set up and break down for events.