Nicholas Rice
Seguin,TX
Summary
Dynamic Data Center Technician with extensive experience at Apple, excelling in hardware fault isolation and IT troubleshooting. Proven ability to enhance system performance and streamline operations through effective communication and meticulous documentation. Adept at resolving complex issues, ensuring optimal functionality, and maintaining compliance with industry standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lighting Programmer
Contemporary Electrical Services
Reston, Virginia
10.2024 - Current
- Programmed lighting systems for various projects at Contemporary Electrical Services.
- Collaborated with design teams to create effective lighting solutions.
- Maintained and troubleshot lighting equipment to ensure optimal performance.
- Notified supervisors of necessary lighting equipment repairs.
- Controlled production lighting through skillful operation of lighting systems.
- Followed lighting design plans to properly execute brightness, color and mood.
- Developed and adhered to safety protocols for lighting equipment setup and operation.
- Maintained up-to-date knowledge of lighting technology and industry trends.
- Coordinated the timely repair and replacement of defective lighting equipment.
- Ensured compliance with local electrical and safety codes for all lighting installations.
Data Center Technician
Kforce
San Antonio, TX
07.2023 - 10.2024
- Company Overview: Contract at HPE
- Documenting all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
- Analyzing, troubleshooting, and resolving issues within IT infrastructure including company systems, servers, storage, and networking.
- Providing installation and break/fix support including component replacement, hardware troubleshooting, and operating system installation.
- Performed routine server maintenance and monitoring for optimal performance.
- Troubleshot hardware and software issues to ensure minimal downtime.
- Maintained inventory of spare parts and equipment for efficient operations.
Data Center Operations Technician
11:11 Systems
Reston, VA
01.2023 - 07.2023
- Collaborated with solution architects to define database and analytics engagement strategies for operational territories and key accounts.
- Adept in troubleshooting and identifying current issues and providing effective solutions.
- Identified, protected and leveraged existing data.
- Installed, configured and tested new servers, workstations, software and peripherals.
Network Technician
Modis Technology
Leesburg, VA
07.2022 - 12.2022
- Company Overview: Contract at Google
- Resolved routing, wireless and other network-related issues.
- Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
- Troubleshot problems related to Data Center network infrastructure and performance.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
Data Center Support Technician
DirectLine Technologies
Ashburn, VA
08.2021 - 07.2022
- Company Overview: Contract at LinkedIn
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Imaged OS and software deployments throughout system and addressed implementation concerns.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
Data Center Technician
Volt Workforce Solutions
Ashburn, VA
02.2021 - 08.2021
- Company Overview: Contract at Apple
- Upgraded internal system components, CPUs, memory, hard drives and network cables.
- Ran hardware diagnostics to detect and replace failing parts.
- Installed, configured and tested new servers, workstations, software and peripherals.
- Updated firmware and hardware to conduct regular server maintenance.
Data Center Technician
AWS
Herndon, VA
09.2018 - 01.2021
- Installed, configured and tested of new servers, workstations, software and peripherals.
- Upgraded internal system components, CPUs, memory, hard drives and network cables.
- Diagnosed and resolved problems with documented procedures and checklists, problem recognition and research.
- Observed network processes to verify smooth flow of data across network.
Education
Bachelor of Science - Cyber Security
University of Maryland Global Campus
Adelphi, MD10.2017
Skills
- Operating systems (Windows, Linux)
- Troubleshooting
- Software Deployment
- Hardware Fault Isolation
- Network Configuration/Network Security
- Computer Hardware
- Lighting system programming
- Troubleshooting lighting issues
- IT troubleshooting techniques
- Server performance monitoring
- Documentation and reporting
- Attention to detail
- Problem solving
- Effective communication
- Time management
Certification
- CompTIA Linux+
- CompTIA A+
- Currently Testing for Security +
Military Service
United States Air Force, Security Forces, 10/12/08, 05/14/14
Timeline
Lighting Programmer
Contemporary Electrical Services
10.2024 - Current
Data Center Technician
Kforce
07.2023 - 10.2024
Data Center Operations Technician
11:11 Systems
01.2023 - 07.2023
Network Technician
Modis Technology
07.2022 - 12.2022
Data Center Support Technician
DirectLine Technologies
08.2021 - 07.2022
Data Center Technician
Volt Workforce Solutions
02.2021 - 08.2021
Data Center Technician
AWS
09.2018 - 01.2021
Bachelor of Science - Cyber Security
University of Maryland Global Campus