Dedicated and hardworking professional, driven by a strong focus on efficient task completion and exceeding targets while maintaining quality standards. Natural inclination for leadership, recognized for reliability and readiness to take on challenging tasks.
Overview
7
7
years of professional experience
Work History
Automotive Technician
Expert Auto Techs Mobile Autocare
09.2024 - Current
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Production Specialist
Microchip
08.2021 - 09.2024
Was in charge of troubleshooting issues with equipment, devices, and products
Followed detailed preventative maintenance schedules to improve the performance of over 8 tool sets
Kept an eye on the machinery in operation to spot any problems and correct them or report more serious issues
Kept track of production data in daily system logs and met with management to discuss non-conformance issues
Crew Leader
Sonic Drive-In
12.2019 - 06.2021
Was in charge of a crew of four employees who were responsible for a variety of project tasks, including general cleaning and product qualities
Kept a clean workplace and oversaw end-of-day cleanup activities to ensure that all debris and unnecessary supplies were removed from the workspace
Trained the team on all aspects of the company's operating procedures.
Monitored team members to verify work quality and address concerns.
Crew Trainer
Culver's
02.2018 - 09.2019
Set a positive example for my teammates by providing high-quality, efficient service
Continually improved my sales abilities and product knowledge in order to provide excellent service and meet quotas
Gained an in-depth understanding of product information and was able to provide knowledgeable responses to a variety of questions
Provided training to new sales associates so that they could contribute to the store's positive culture
Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)