Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicholas Rodriguez

Davenport

Summary

Targeting Challenging Career Opportunity

Highly motivated professional seeking social media opportunity with a vibrant, growth oriented company. Quick learner; equally successful in both team and self-directed settings within social media content. 15 plus years of extensive customer service training.

Overview

18
18
years of professional experience

Work History

Social Media Content Creator

TikTok
11.2023 - Current
  • Strengthened content through proofreading and editing.
  • Managed content across multiple platforms for widest audience reach.
  • Developed show concepts and themes to engage audience members.
  • Chose cover photography or artwork, selected fonts, and arranged designs to attract target readership.

Server

STK
12.2019 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.

Flight Attendant

United Airlines
10.2018 - Current
  • Certified as a Flight Attendant by United Airlines and FAA following a six week intensive training program
  • Ensure the safety of passengers and fellow employees on 100+ flights over the last 11 months
  • Provide excellent beverage and meal service to passengers
  • Lead flight attendant (Purser) on over 25 flights, which included servicing First Class cabin
  • Ongoing training on airline procedures and FAA requirements

Server

Darden, Inc.
04.2008 - 10.2018
  • Leveraged strengths in communications and people skills to earn a reputation in the highest volume restaurant for the Yard House restaurant chain
  • Part of the restaurant opening team and consistent high sales producer
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Darden, Inc.
01.2008 - 04.2014
  • Top guest satisfaction performer
  • Trainer for new servers and closing shift captain for the restaurant

Sales Consultant

Vacation Innovation
01.2009 - 01.2010
  • Responsible for qualifying clients, booking clients for appointments in their local area to speak with our executive consultants at informational meetings, maintaining customer database, handling customer service issues
  • Received top sales for the division on numerous occasions, generating over a million dollars in revenue for the company

Education

Diploma - Recording Arts and Show Production

Florida Institute of Recording Arts And Sound Technology
10-2018

Skills

  • Digital publishing
  • Social media posting
  • Trending stories
  • Research
  • Video editing
  • Influencer collaboration

Accomplishments

    Over 120k Followers/Subscribers On All Socials

Timeline

Social Media Content Creator

TikTok
11.2023 - Current

Server

STK
12.2019 - Current

Flight Attendant

United Airlines
10.2018 - Current

Sales Consultant

Vacation Innovation
01.2009 - 01.2010

Server

Darden, Inc.
04.2008 - 10.2018

Server

Darden, Inc.
01.2008 - 04.2014

Diploma - Recording Arts and Show Production

Florida Institute of Recording Arts And Sound Technology

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