Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Rogers

Wichita,KS

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

4
4
years of professional experience

Work History

Intern

Aegis Group
Wichita, Kansas
06.2024 - 08.2024
  • Maintained accurate records of all activities performed throughout internship period.
  • Prepared reports summarizing project progress and results for management review.
  • Maintained positive working relationship with fellow staff and management.
  • Evaluated needs of departments and delegated tasks to optimize overall production.

Retail Sales Associate

Sedgwick County Zoo
Wichita, KS
06.2023 - 08.2024
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Stocked shelves with merchandise according to company standards.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Inspected purchased items for defects before handing them over to customers.
  • Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.
  • Answered phone calls promptly and handled inquiries from customers courteously while adhering to company policies and procedures.

Official's Assistant

Goddard Middle School
Goddard, KS
08.2020 - 11.2023
  • Held first down makers for Referees and Officials
  • Maintained a smooth and efficient process
  • Listened and followed directions from Officials

Education

High School Diploma -

Goddard High School
Goddard, KS
05-2024

Skills

  • Display Setup
  • Customer Service
  • Loss Prevention
  • Money Handling
  • Regulatory Compliance
  • Point of sale systems

Timeline

Intern

Aegis Group
06.2024 - 08.2024

Retail Sales Associate

Sedgwick County Zoo
06.2023 - 08.2024

Official's Assistant

Goddard Middle School
08.2020 - 11.2023

High School Diploma -

Goddard High School

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Nicholas Rogers