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Nicholas Roussel
Fullerton,CA
Summary
Results-driven mortgage professional with a focus on adaptable decision-making and proactive problem-solving. Experienced in analyzing financial data and educating clients on mortgage options, ensuring informed decision-making and successful outcomes.
Overview
7
7
years of professional experience
Work History
Senior Mortgage Advisor
Equity Smart Home Loans
Pasadena, CA
12.2025 - Current
- Analyzed client financials to recommend suitable mortgage products.
- Educated clients on mortgage options and market trends
- Developed and implemented marketing campaigns to generate new business opportunities.
Relationship Marketing Lead
Yaamava Resort & Casino
Highland
10.2024 - 10.2025
- Develop and maintain relationships with guest to foster long-term partnerships
- Worked effectively in fast-paced environments
- Provide exceptional guest service by addressing inquiries, resolving issues, and ensuring elevated guest satisfaction
- Organized and detail-oriented with a strong work ethic.
Insurance Agent/Customer Service Representative
Strong Financial Services
Glendora, CA
01.2022 - 12.2024
- Developed customized insurance plans to meet client needs and enhance customer satisfaction.
- Conducted comprehensive policy reviews to ensure compliance with regulations and accuracy of coverage.
- Utilized CRM software to manage client interactions and streamline communication processes.
- Educated clients on insurance products, fostering informed decision-making regarding their coverage options.
Goodleap
Home Mortgage Specialist
Irvine, CA
03.2021 - 02.2022
- Excellent communication skills, both verbal and written
- Engaged in direct sales activities, including presenting products, negotiating terms, and closing deals
- Processed loan approvals and assist members in all departments to coordinate loan closing
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
CashCall Inc
Mortgage Loan Originator
Irvine, CA
09.2019 - 02.2021
- Actively prospect qualified candidates for a variety of suitable mortgage loan programs
- Responsible to keep lines of communication open with clients with schedule follow ups
- Issued pre-qualification letters, reviewed conditional approvals, assisted with a fast closing
- Respond to emails, chats from clients and internal team members
Education
High School Diploma -
Chaffey College
Rancho Cucamonga, CASkills
- Adaptable Decision-making
- Relationship building expertise
- Goal oriented
- Residential mortgage lending regulations
- Licensed mortgage loan originator
- Superior customer service
- Proactive problem-solving
- Cross-selling proficiency
- Accurate documentation review
- Loan processing experience
Timeline
Senior Mortgage Advisor
Equity Smart Home Loans
12.2025 - Current
Relationship Marketing Lead
Yaamava Resort & Casino
10.2024 - 10.2025
Insurance Agent/Customer Service Representative
Strong Financial Services
01.2022 - 12.2024
Goodleap
Home Mortgage Specialist
03.2021 - 02.2022
CashCall Inc
Mortgage Loan Originator
09.2019 - 02.2021
High School Diploma -
Chaffey College