Nicholas Roy
Pawtucket,RI
Summary
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
8
8
years of professional experience
Work History
Sales Development
Igus inc
12.2024 - Current
- B2B sales and prospecting
- Led prospecting, cold calling, and lead generation efforts to identify and qualify new business opportunities
- Built and maintained a strong sales pipeline by researching potential clients and developing personalized outreach strategies
- Delivered tailored presentations to showcase igus manufacturing solutions, focusing on cost-effective automation and high-quality products
- Collaborated with internal teams to address client needs and provide customized solutions
- Delivered constructive suggestions to supervisor for improving outbound sales development processes.
Owner
Proud Wax Candles
02.2023 - 01.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed an average of 34 percent profit margin prior to sale of the business.
Sales & Leasing Consultant
Volkswagen of North Attleboro
03.2021 - 11.2024
- Operated autonomously as a self-managed sales professional, overseeing daily tasks such as prospecting, appointment scheduling, and performance tracking without direct supervision
- Successfully closed on average 21 Vehicles sold per month
- Developed expertise in financial management, including loan structures, interest rates, and payment calculations, to provide tailored solutions for customers
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Maintained up-to-date product knowledge and market trends to offer informed recommendations and enhance customer satisfaction
Business Development Representative
Paul Masse Buick GMC
03.2020 - 03.2021
- Built and maintained a robust pipeline of qualified leads through proactive prospecting, cold calling, and networking
- Developed strong relationships with key decision-makers at target companies to understand their needs and provide tailored solutions
- Successfully closed 25 deals per month, consistently exceeding monthly sales targets
- Negotiated contract terms and pricing agreements with clients while maximizing profitability for the company
Corporate Trainer
CVS Health
06.2018 - 03.2020
- Trained and supported pharmacists, pharmacy technicians, and staff on mail order pharmacy operations, compliance, and customer service standards
- Managed new training classes ranging 8-20 participants.
- Delivered basic training on prescription processing, inventory management, and HIPAA regulations
- Facilitated onboarding for new hires, ensuring timely achievement of performance benchmarks
- Collaborated with leadership to identify training gaps and implement process improvements
- Maintained detailed training documentation and provided constructive performance feedback
Manager
Subway
07.2017 - 11.2019
- Managed a team of 7, overseeing scheduling, training, and daily operations
- Directed inventory management, ensuring stock accuracy and cost control
- Handled cash management, deposits, and end-of-day reporting
- Maintained customer satisfaction and compliance with health and safety standards
Education
High school diploma -
William M. Davies, Jr. Career And Technical High School
Lincoln, RI06.2018
Skills
- Sales analysis
- Development team trainings
- Sales demonstration
- Sales development
- Cold Calling
- Closing techniques
- Goal oriented
- Sales presentations
- Course design
- Policy development
- Employee presentations
- Small business operations
- B2B Sales
- CRM management
- Salesforce
- Product expertise
Timeline
Sales Development
Igus inc
12.2024 - Current
Owner
Proud Wax Candles
02.2023 - 01.2025
Sales & Leasing Consultant
Volkswagen of North Attleboro
03.2021 - 11.2024
Business Development Representative
Paul Masse Buick GMC
03.2020 - 03.2021
Corporate Trainer
CVS Health
06.2018 - 03.2020
Manager
Subway
07.2017 - 11.2019
High school diploma -
William M. Davies, Jr. Career And Technical High School
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