Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
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Nicholas Ruff

Nicholas Ruff

Eugene,OR

Summary

I am a motivated and aspiring young professional looking to learn and expand my skills in the workforce. I find myself especially successful in high-stress and high-volume environments, whether I am on stage, on the restaurant floor, or working on a project, I always find time to pay attention to details and complete the task at hand. I enjoy thinking outside the box to accomplish and surpass expectations and tend to be a very creative person who loves a challenge. I am always open to new opportunities and I'm very excited to explore my possible career paths. Being a young student, I thoroughly enjoy trying new things and learning new cultures, and I'm open to everything life has to offer to me.

Overview

4
4
years of professional experience

Work History

Server Assistant

Cesarina
San Diego, CA
06.2022 - 09.2023
  • Seasonal Employee working summers and long breaks.
  • Established great rapport with management to the degree that I am welcome to return and work at anytime.
  • Acquired a vast knowledge of traditional Italian cuisine, ingredients, preparation, and presentation.
  • Assisted servers in a very intense and fast-paced environment with an emphasis on providing warm and inviting customer service.
  • Regularly interacted with celebrity clients with very intricate wants and needs.
  • Supported serving staff in delivering accurate and well-presented food orders.

Server

The Fish Market
San Mateo, CA
05.2021 - 09.2021
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server Assistant

Sixty-Four Wine Bar and Kitchen
Naperville, IL
05.2020 - 05.2021
  • Maintained up-to-date menu knowledge to answer guest questions accurately.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Restocked bar items such as napkins, straws, cups, and glassware as necessary.
  • Assessed dining areas for broken glass, leaks, and other safety issues and reported incidents to an on-duty supervisor.
  • Organized and executed multi-course wine-tasting menus to allow guests to learn and appreciate fine dining.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Host

Francescas Passagio
Naperville, IL
07.2019 - 03.2020
  • Took reservations over phone and in person.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Accepted payments from guests for dine-in and take-out foods.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.

Education

Bachelor of Science - Business Administration

University of Oregon
Eugene, OR
06-2025

High School Diploma -

Waubonsie Valley High School
Aurora, IL
05-2021

Skills

  • Customer Service Driven Mindset
  • Creating a positive customer experience
  • Microsoft Excel
  • Tableau
  • Tableside Service
  • Ability to Remain Focused under High-Volume and High-Stress Environments
  • Fluent in Spanish
  • Ability to Upsell guests on items and experiences
  • Ability to memorize and adapt quickly

Languages

Spanish
Professional

Accomplishments

  • APPL bilingual certification

References

References available upon request.

Timeline

Server Assistant

Cesarina
06.2022 - 09.2023

Server

The Fish Market
05.2021 - 09.2021

Server Assistant

Sixty-Four Wine Bar and Kitchen
05.2020 - 05.2021

Host

Francescas Passagio
07.2019 - 03.2020

Bachelor of Science - Business Administration

University of Oregon

High School Diploma -

Waubonsie Valley High School

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Nicholas Ruff