Nicholas Russell
Spokane,WA
Summary
Competent professional with a proven track record of customer service, time management, and social interactions. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Seeking a new opportunity to grow professionally and collaborate with a hungry
Overview
7
7
years of professional experience
Work History
Cleaner
Fresh Cleaning CO
02.2024 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
General Laborer
Leone & Keeble
08.2021 - 12.2023
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
Medical Courier
MedSpeed
02.2019 - 07.2021
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
Front Desk Associate
The Spokane Fitness Center
11.2017 - 12.2018
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Provided exceptional customer service to gym members, addressing questions or concerns promptly and professionally.
- Assisted in driving sales growth through consistently meeting and exceeding individual sales targets.
Education
Associate of Arts - General Studies
Spokane Falls Community College
Spokane, WA06.2017
Skills
- Reliability and punctuality
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Exceptional customer service
References
Gabe Marsh
Mentor / Owner of Fresh Cleaning CO
Contact: 509-262-8476 - gabe.marsh24@gmail.com
Connor Claeys
Former supervisor/ Supervisor of supply chain operations @ Multicare
Contact: connorclae3191@gmail.com
Timeline
Cleaner
Fresh Cleaning CO
02.2024 - Current
General Laborer
Leone & Keeble
08.2021 - 12.2023
Medical Courier
MedSpeed
02.2019 - 07.2021
Front Desk Associate
The Spokane Fitness Center
11.2017 - 12.2018
Associate of Arts - General Studies
Spokane Falls Community College