Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Saragosa

Kaneohe

Overview

4
4
years of professional experience

Work History

Ramp Supervisor

Alaska Airlines Unifi
Honolulu
01.2025 - Current
  • Provided guidance and support to staff members when needed in order to maintain a safe working environment.
  • Monitored daily activity of the ramp staff to ensure efficient operations and completion of tasks.
  • Managed inventory of supplies required for daily operations such as fuel, de-icing fluid, catering items.
  • Coordinated with other departments to resolve operational issues related to aircraft services or customer requests.
  • Maintained communication with pilots regarding flight delays or changes in arrival times.
  • Investigated any incidents involving damage to aircraft or property during loading and unloading activities.
  • Managed shift schedules for ramp staff members including breaks and meal times.
  • Conducted regular safety inspections of equipment used by ground crew such as tugs and belt loaders.
  • Developed strategies for improving efficiency within the ramp team while maintaining high levels of service quality.
  • Ensured that all necessary paperwork was completed accurately prior to flight departures.
  • Assigned tasks to ground personnel based on workloads, skillsets, and availability.
  • Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
  • Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.

Lead Ramp Agent

Alaska Airlines Unifi
Honolulu
11.2023 - 01.2025
  • Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Monitored weather conditions regularly in order to adjust operations accordingly when needed.
  • Used scanners to track parcel information, condition or receipt.
  • Adhered to strict timelines for the turnaround of flights.
  • Managed baggage sorting and routing to correct flights and baggage claim areas.

Lead Ramp Agent

Southwest Airlines
Denver
10.2022 - 05.2023
  • Provided assistance to disabled passengers requiring special attention or wheelchair service.
  • Enforced safety procedures while directing ground personnel in the safe operation of equipment.
  • Verified accuracy of freight weights against documentation before loading onto aircrafts.
  • Inspected cargo for proper tagging, labeling, weight distribution and hazardous materials.
  • Conducted preflight inspections on aircrafts to identify any maintenance or repair needs.
  • Performed daily aircraft servicing duties such as fueling, de-icing, and lavatory services.
  • Coordinated the loading and unloading of cargo and baggage on various aircrafts.
  • Maintained accurate records pertaining to flight schedules, crew manifest information and passenger counts.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Collected, sorted and checked baggage tags against flight lists.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Ability to Work long hours in different weather conditions (High Heat, Heavy rain, Snow fall & Negative degree cold)

Air Ramp Agent

United Postal Service, UPS
Honolulu
08.2021 - 07.2022
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Checked flight manifests to ensure accuracy of luggage loaded onto planes.
  • Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Processed necessary paperwork related to cargo shipments including customs documents.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.

Education

High School Diploma -

James B Castle High School
Kaneohe, HI
05-2019

Some College (No Degree) - Criminology

Glendale Community College
Glendale, CA

Skills

  • Safety management
  • Inventory control
  • Equipment operation
  • Flight coordination
  • Baggage handling
  • Performance assessment
  • Task delegation
  • Load planning
  • Communication skills
  • Operational efficiency
  • Flight scheduling
  • Airline coordination
  • Ramp service
  • Aircraft towing
  • Pushback and towing
  • Ramp operation expertise
  • Load planning communication
  • Marshaling aircraft
  • Arrival/departure procedures

Timeline

Ramp Supervisor

Alaska Airlines Unifi
01.2025 - Current

Lead Ramp Agent

Alaska Airlines Unifi
11.2023 - 01.2025

Lead Ramp Agent

Southwest Airlines
10.2022 - 05.2023

Air Ramp Agent

United Postal Service, UPS
08.2021 - 07.2022

High School Diploma -

James B Castle High School

Some College (No Degree) - Criminology

Glendale Community College

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Nicholas Saragosa