Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicholas Scotto

Monroe

Summary

Proven team player with a robust work ethic, demonstrated during tenure at Amalfi’s Pizzeria. Excelled in enhancing customer satisfaction and loyalty through exceptional service and quick decision-making. Skilled in cash handling and adept at learning new roles, significantly contributing to workplace efficiency and positive customer feedback.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Counter Crew Member

Amalfi’s Pizzeria
04.2024 - Current
  • Maintained a clean and organized workspace, promoting a positive environment for customers and coworkers alike.
  • Prepared food items according to established recipes, maintaining consistency in taste and presentation.
  • Established rapport with regular clientele by remembering their names and preferences which ultimately led them coming back more often and recommending the establishment to friends and family.
  • Resolved customer issues promptly and professionally, fostering loyalty through exceptional service.
  • Managed cash register transactions accurately, ensuring proper handling of currency and payment processing.
  • Enhanced customer satisfaction by providing timely and accurate order fulfillment.
  • Crosstrained in various roles within the establishment, increasing overall team flexibility and efficiency during peak times or staff shortages.
  • Assisted in training new employees, sharing best practices to optimize their skills and performance.
  • Consistently received positive feedback from management regarding punctuality, professionalism, teamwork abilities.

Education

High School Diploma - N/A

Monroe-Woodbury High School
Central Valley, NY

Skills

  • Strong work ethic
  • Fast learner
  • Quick decision making
  • Reliability and punctuality
  • Cash handling expertise
  • Complaint handling

Certification

New York State Drivers License

Timeline

Counter Crew Member

Amalfi’s Pizzeria
04.2024 - Current

High School Diploma - N/A

Monroe-Woodbury High School

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Nicholas Scotto