Nicholas Sheridan
New Caney
Summary
Dynamic professional with a proven track record in customer service excellence at McDonald's. Skilled in building customer relationships and enhancing experiences through effective communication and teamwork. Demonstrated reliability and strong work ethic while managing high-pressure situations. Successfully negotiated favorable terms as a Clothing Brand Owner, showcasing strategic thinking and negotiation skills.
Overview
4
4
years of professional experience
Work History
Cashier/ Drive Thru
McDonald's
11.2023 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Gate Attendant
Blue Water
05.2024 - 08.2024
- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
- Exceled in cross-functional teamwork by supporting colleagues whenever assistance was needed during busy periods or staff shortages.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
Clothing Brand Owner
All In My Head
02.2021 - 08.2023
- Established strong relationships with suppliers, negotiating favorable terms and pricing.
- Increased brand awareness by implementing effective marketing strategies and social media campaigns.
- Invested in employee development through training programs to encourage skill-building and job satisfaction.
- Continuously evaluated company performance against financial goals while adjusting strategies as needed for success.
Education
High School Diploma - English
Splendora High School
Splendora, TX05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Written and verbal communication
Timeline
Gate Attendant
Blue Water
05.2024 - 08.2024
Cashier/ Drive Thru
McDonald's
11.2023 - 03.2025
Clothing Brand Owner
All In My Head
02.2021 - 08.2023
High School Diploma - English
Splendora High School
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