Nicholas Shmakov
Sunnyvale,CA
Summary
Dynamic Nutritionist with proven success at The Fit Clinic, enhancing client adherence through tailored meal plans and behavior modification. Expert in data analysis and client relationship management, I developed automated systems that improved operational efficiency and client retention. Passionate about health and wellness, I deliver impactful coaching that drives measurable results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nutritionist
The Fit Clinic
San Jose, CA
08.2021 - Current
- Provided 1:1 nutrition consultations addressing clients' meal plans, training needs, cardio routines, and day-to-day adherence challenges, helping clients stay consistent and achieve measurable progress.
- Troubleshot and resolved client issues related to meal planning, macro tracking, and chosen nutrition approaches, improving compliance and long-term success.
- Coordinated with meal-prep companies to arrange customized weekly orders tailored to individual client macro needs and dietary restrictions.
- Oversaw client progress tracking—photos, check-ins, data analysis—and created marketing content highlighting client transformations and success stories.
- Improved client retention by regularly managing renewals, identifying clients nearing the end of their packages, and proactively organizing follow-up communication.
- Managed administrative operations—scheduling, invoicing, client onboarding, program education—ensuring smooth workflow and enhancing client experience.
- Utilized Square, Canva, Google Sheets, macro-tracking apps, Wix, and internal CRM tools to streamline operations and enhance client experience.
- Developed advanced organizational systems and automated spreadsheets (Google Sheets, Microsoft Office), creating a custom nutrition + training platform with USDA food data and an exercise database featuring notes and video demos.
Customer Service Associate
DICK'S Sporting Goods
Sunnyvale, CA
11.2018 - 03.2020
- Delivered knowledgeable customer service within the Team Sports department, helping customers select appropriate equipment, apparel, and accessories based on their sport and skill level.
- Coordinated daily store operations with sales associates and management to enhance customer shopping experience.
- Managed front-end operations as Head Cashier, overseeing registers and assisting cashiers.
- Handled merchandise restocking, inventory checks, and floor organization to maintain product availability and store presentation standards.
Customer Service Associate
Walgreens
Sunnyvale, CA
08.2017 - 10.2018
- Managed photo department by processing orders, maintaining equipment, and assisting customers with products and services.
- Operated as cashier and photo specialist, providing customer service and facilitating daily operations.
- Restocked merchandise, monitored product expiration dates, organized and cleaned store areas, and supported inventory checks to uphold store standards.
Team Member
Chick-fil-A
Sunnyvale, CA
08.2016 - 08.2017
- Delivered high-quality customer service across dining room, front counter, and drive-thru, enhancing guest satisfaction during peak hours.
- Managed cash register transactions accurately and efficiently, contributing to a clean and organized dining environment.
- Restocked supplies and monitored inventory levels to ensure smooth store operations and uphold Chick-fil-A's service and cleanliness standards.
Education
Bachelor of Science - Applied Nutrition And Food Sciences
San Jose State University
San Jose, CA05-2025
Associate of Science -
De Anza College
Cupertino, CA09-2018
General Education (Diploma) -
Homestead High School
Cupertino, CA05-2018
Skills
- Nutrition planning
- Nutritional Education Techniques
- Dietary Modification Strategies
- Nutritional Safety Guidelines
- Health & Wellness Coaching
- Wellness programming
- Client Relationship Management
- Client Engagement Strategies
- Interdisciplinary Collaboration
- Data analysis
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Presentation skills
- Organizational skills
- Productivity software
Certification
- Food Handler, 08/01/16, 08/01/19
- Certified Nutrition Specialist
- Driver's License
- HACCP Certification
- Safe Quality Food Certification
Languages
English
Russian
Timeline
Nutritionist
The Fit Clinic
08.2021 - Current
Customer Service Associate
DICK'S Sporting Goods
11.2018 - 03.2020
Customer Service Associate
Walgreens
08.2017 - 10.2018
Team Member
Chick-fil-A
08.2016 - 08.2017
Bachelor of Science - Applied Nutrition And Food Sciences
San Jose State University
Associate of Science -
De Anza College
General Education (Diploma) -
Homestead High School