Nicholas Slater
Seattle,WA
Summary
Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
20
20
years of professional experience
Work History
Dog Specialist
Lazy Dog Crazy Dog
09.2024 - Current
- Provided a safe environment for dogs by conducting thorough evaluations of each animal''s temperament and behavior before handling them.
- Collaborated with fellow team members to create a smooth workflow.
- Enhanced client satisfaction by providing exceptional care and attention to their dogs during handling sessions.
Admissions & Customer Service Associate
Woodland Park Zoo
05.2011 - 09.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Multi-tasked through customer interaction, problem-solving and monetary transactions.
After-School Coordinator
Boys and Girls Club
05.2005 - 06.2010
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
- Led professional development workshops for staff members, ensuring consistent instructional practices across the program.
- Managed budget allocations for supplies, equipment, and staffing while maintaining fiscal responsibility.
- Established clear expectations for behavior and participation in the program, creating a structured yet enjoyable experience for students.
Education
Certificate - Digital Design
Walla Walla Community College
Walla Walla, WA03-2024
Bachelor of Science - Business Administration
Central Washington University
Ellensburg, WA08-2004
Skills
- Team goals before personal
- Customer Relations
- Quality Assurance
- Time Management
- Organized
- Complex Problem-Solving
- Software Savvy
- Enjoy to Learn
- Effective Communicator
- Poised under pressure
Timeline
Dog Specialist
Lazy Dog Crazy Dog
09.2024 - Current
Admissions & Customer Service Associate
Woodland Park Zoo
05.2011 - 09.2016
After-School Coordinator
Boys and Girls Club
05.2005 - 06.2010
Certificate - Digital Design
Walla Walla Community College
Bachelor of Science - Business Administration
Central Washington University
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