Nicholas Sottolano
Kissimmee,FL
Summary
Technology professional with extensive experience in software development, system administration, and technical support. Demonstrated ability in problem-solving and performance optimization. Proven track record in project management and effective team collaboration. Dedicated to continuous learning and adapting to industry trends for organizational success.
Overview
7
7
years of professional experience
Work History
Security Camera Installer
HelloTech
East Brunswick, NJ
01.2024 - 01.2025
- Delivered high-quality service by addressing customer concerns and answering questions.
- Executed quality assurance checks on newly installed cameras to ensure optimal functionality.
- Programmed DVRs for seamless video recording from security systems.
- Collaborated with clients during installation to achieve complete satisfaction.
- Installed and tested alarm systems to verify operational efficiency.
- Configured wireless networks for cameras as per customer requests.
Computer Technician Assistant
City of Jersey
Jersey City, NJ
07.2022 - 01.2023
- Delivered technical assistance to customers regarding computer hardware and software issues.
- Communicated incident response progress and resolution timeframes to customers.
- Supported users through phone and remote access tools for issue resolution.
Website Designer
City of Jersey
Jersey City, NJ
11.2020 - 06.2022
- Designed and developed corporate website utilizing HTML, CSS, JavaScript, and jQuery.
- Troubleshot and tested software to resolve issues prior to deployment.
- Completed design projects adhering to budget constraints, equipment specifications, performance metrics, and legal standards.
Records Clerk
City of Jersey
Jersey City, NJ
08.2017 - 01.2020
- Reviewed materials or files to validate correct arrangement, visibility, or status.
- Responded to audit requests, providing all necessary documentation and information in a timely manner.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
Education
Business Administration and Management
Middlesex County College
Edison, NJSkills
- Customer service
- Problem solving
- Analytical skills
- Equipment testing
- Goal setting
- Computer literacy
Languages
Spanish
Limited
References
References available upon request.
Timeline
Security Camera Installer
HelloTech
01.2024 - 01.2025
Computer Technician Assistant
City of Jersey
07.2022 - 01.2023
Website Designer
City of Jersey
11.2020 - 06.2022
Records Clerk
City of Jersey
08.2017 - 01.2020
Business Administration and Management
Middlesex County College
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