Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Energy Broker
Symbio Energy Partners
Houston, TX
01.2024 - 05.2024
Streamlined communication between clients and suppliers by serving as the primary point of contact throughout the contract negotiation process.
Analyzed market trends and data to provide informed recommendations on energy procurement strategies for clients.
Developed strong relationships with suppliers, ensuring competitive pricing for clients while maintaining a professional reputation.
Aircraft Mechanic Helper
Vertex Aerospace / Amentum
Enid, OK
10.2020 - 12.2023
Maintained repair logs to document all corrective and preventive aircraft maintenance.
Operated power tools, gauges and testing equipment to adjust, repair and replace faulty components in aircrafts.
Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Diagnosed faults and developed resolution plans.
Performed flight line AFE preflight and postflight requirements.
Assisted with aircraft and equipment transport and movement.
Assistant Manager /Lead Technician
Jiffy Lube
Enid, Oklahoma
07.2018 - 08.2020
Organized work to meet demanding production goals.
Maintained quality assurance and customer satisfaction objectives.
Executed diagnostics, troubleshooting and evaluations on vehicles.
Completed job reports and logs immediately following service calls.
Performed complex mechanical alignments and calibration of equipment to quality standards.
Managed team performance by training, mentoring, disciplining and motivating employees.
Determined maintenance requirements and assigned repairs to qualified employees.
Education
High School Diploma -
Enid High School
Enid Oklahoma
05.2017
Motorcycle Mechanic - Small Engine Mechanics And Repair Technology
Autry Technology Center
Enid, OK
05.2017
Skills
Issue and Complaint Resolution
Diagnosis and Troubleshooting
Attention to Detail
Customer Service
Quality Control
Technical Data Interpretation
Maintenance Documentation
Timeline
Energy Broker
Symbio Energy Partners
01.2024 - 05.2024
Aircraft Mechanic Helper
Vertex Aerospace / Amentum
10.2020 - 12.2023
Assistant Manager /Lead Technician
Jiffy Lube
07.2018 - 08.2020
High School Diploma -
Enid High School
Motorcycle Mechanic - Small Engine Mechanics And Repair Technology