Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Cook
Freddy's Frozen Custard & Steakburgers
Tuscaloosa, Alabama
09.2025 - 08.2026
Handled advanced thawing and food pre-preparation for upcoming meals.
Managed portion control using correct utensils during preparation and plating.
Checked completed orders for correct quantity and quality.
Facilitated efficient food service by moving pans and trays between cooking and storage areas.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Resolved customer complaints regarding food quality or services provided.
Organized storage areas for efficient usage of space.
Cook
Bushs Bbq
Luverne, Alabama
09.2023 - 11.2025
Trained new kitchen staff on cooking techniques and safety protocols to ensure consistent quality and compliance.
Collaborated with team members to streamline food preparation timelines, enhancing overall kitchen workflow.
Ensured adherence to food safety guidelines for proper handling and storage practices.
Organized and maintained cleanliness of kitchen workstations and equipment to support efficient operations.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Labeled food items to ensure safety and maintain freshness.
Used standardized recipes and other instructions to prepare food.