Brittany Foster
Albany,LA
Summary
Seasoned Operations Manager and talented leader with 4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Support Specialist II
Ampirical Power Solutions
Covington La
12.2024 - Current
- Supported project coordination by managing schedules and tracking deliverables.
- Managed budgetary constraints by diligently monitoring expenses and identifying opportunities for cost reductions.
- Acted as a liaison between project teams and clients, fostering positive relationships through clear communication channels.
Account Manager
The 23rd Group
03.2024 - Current
- Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
- Achieved significant cost savings through effective vendor negotiation tactics while maintaining strong working relationships with suppliers.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Project Specialist - Temp
Gainey’s Concrete
Holden, LA
02.2024 - 03.2024
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Improved project efficiency by streamlining communication and collaboration among team members.
- Analyzed project performance data to identify areas of improvement.
Operations Manager
ERS Building Maintenance
04.2020 - 01.2024
- Invoicing, payables, certificate of insurance, organization of multiple companies at one time.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
Caregiver
Home Instead Senior Care
11.2019 - 01.2020
Manager
Best stop 13
08.2016 - 12.2019
Education
High school diploma -
Albany High School
Albany, LA05.2009
Skills
- Customer service
- Sales
- Accounting
- Health and Safety Compliance
- Performance Reporting
- Document Control
- Workflow Optimization
- Data Analysis
- P&L Management
- Business Development
- Maintenance Planning
- Staff Training
- Building and Facility Management
- MS Office
- Problem-Solving
- Team Leadership
- Project Planning and Development
- Client Relationships
Certification
Excel
Facil-IT
Facility Exchange
Sage
Vendor portals (corrigo, service channel, fm pilot, etc)
Google sheets
Smart sheet
Trello
Microsoft office
Six Sigma - Yellow Belt
Extreme Ownership
Timeline
Project Support Specialist II
Ampirical Power Solutions
12.2024 - Current
Account Manager
The 23rd Group
03.2024 - Current
Project Specialist - Temp
Gainey’s Concrete
02.2024 - 03.2024
Operations Manager
ERS Building Maintenance
04.2020 - 01.2024
Caregiver
Home Instead Senior Care
11.2019 - 01.2020
Manager
Best stop 13
08.2016 - 12.2019
High school diploma -
Albany High School