Nicholas Strand
Neenah,WI
Overview
13
13
years of professional experience
Work History
Service Area Leader
Meijer
Appleton, Wisconsin
09.2024 - Current
- Supervised team operations to ensure efficient service and product availability.
- Resolved customer inquiries and complaints to maintain satisfaction and loyalty.
- Trained new employees on store policies and customer service standards.
- Coordinated inventory management and restocking procedures across multiple departments.
- Collaborated with department managers to streamline workflow processes effectively.
- Resolved conflicts between personnel in a timely manner while maintaining a positive work environment.
- Provided guidance, coaching, and mentoring to team members on their daily tasks.
- Established strong relationships with other departments to ensure smooth operations across the organization.
- Identified and developed a performance-oriented culture.
GBI Team Leader
Meijer
Appleton, Wisconsin
06.2020 - 09.2022
- Managed inventory levels, ensuring stock availability and organization.
- Monitored sales floor for compliance with merchandising standards and cleanliness.
- Collaborated with management to implement promotional displays and initiatives.
- Offered training and support to keep team members motivated and working toward objectives.
- Established clear expectations for employees, providing guidance when needed.
- Collaborated with other departments to ensure alignment of goals across teams.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Store Leader
Kwik Trip
Neenah, WI
06.2013 - 06.2022
- Managed daily store operations and staff scheduling for optimal performance.
- Trained new employees on customer service standards and store procedures.
- Oversaw inventory management, ensuring stock levels met customer demand.
- Facilitated team meetings to improve communication and collaboration among staff.
- Monitored cash handling procedures for accuracy and compliance with policies.
- Provided exceptional customer service, resolving issues promptly and effectively.
- Resolved customer complaints in a professional manner.
- Coached employees to help each reach true potential and expand skill sets.
- Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Education
High School Diploma -
Appleton West High School
Appleton, WI06-2012
Skills
- Inventory Management
- Performance management
- Employee evaluation
- Team accountability
- Customer service
- Communication
- Team Diversity
- Accountability
Timeline
Service Area Leader
Meijer
09.2024 - Current
GBI Team Leader
Meijer
06.2020 - 09.2022
Assistant Store Leader
Kwik Trip
06.2013 - 06.2022
High School Diploma -
Appleton West High School