Nicholas Stuart
Vero Beach,FL
Summary
Customer-focused professional with many years of residential carpet and upholstery cleaning experience. Committed to long-term relationships with customers resulting in multiple repeat engagements and referrals. Relentless at identifying and applying exactly how to meet each client's cleaning needs.
Overview
15
15
years of professional experience
Work History
Carpet and Upholstery Steam Cleaner
Regal Services
Vero Beach, FL
09.2016 - 03.2025
- Explained cleaning process to residential customers upon arrival at home and answered questions.
- Inspected carpets and upholstery before beginning and pinpointed specific cleaning needs and processes to apply.
- Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
- Provided excellent customer service by responding promptly to inquiries and requests.
- Completed cleaning projects per day, with excellent survey ratings and multiple repeat customers.
- Maintained inventory of supplies needed for jobs such as chemicals, brushes.
- Checked vehicle fluid levels daily and refilled when necessary before commencing job duties.
Laborer
Florida Hydroseed
Stuart, FL
01.2016 - 08.2016
- Transported heavy items from one location to another using hand trucks or carts.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Stacked and arranged products on pallets according to size and weight requirements.
- Completed variety of physical labor tasks.
- Used picks and shovels to dig, spread, and level dirt and gravel.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
Sales/Service Manager
Naperville Vacuums/Rugmedic
Naperv, IL
01.2010 - 11.2014
- Maintained a database of current customers including contact information, purchase history.
- Established relationships with key suppliers and vendors in order to secure competitive pricing.
- Researched competitors' products and services to determine pricing strategies for company's offerings.
- Reviewed and recommended candidates for hire and followed company policies for interviewing, training and termination.
- Reviewed inventory levels regularly to adjust purchasing needs accordingly.
Education
GED -
Neuqua Valley High School
Naperville, IL07-2010
Skills
- Carpet and Upholstery cleaning
- Chemical application
- Equipment maintenance
- Customer service
- Inventory management
- Strong work ethic
Timeline
Carpet and Upholstery Steam Cleaner
Regal Services
09.2016 - 03.2025
Laborer
Florida Hydroseed
01.2016 - 08.2016
Sales/Service Manager
Naperville Vacuums/Rugmedic
01.2010 - 11.2014
GED -
Neuqua Valley High School