Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Taurence

Trenton,MI

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

11
11
years of professional experience

Work History

Facilities Operations Coordinator

City Of Trenton Parks And Recreation Department
Trenton, MI
09.2017 - Current
  • Supervise, direct, and evaluate approximately 100 part time staff; handles employee concerns and problems; directs work; counsels and disciplines staff; completes employee performance appraisals; recruits, appoints, and trains staff.
  • Manage daily operations of recreation facilities.
  • Review programs to ensure effectiveness and continuous improvement.
  • Assists in managing personnel, programming, budget development, building and grounds maintenance and all other areas.
  • Optimize supply levels to keep stock within ideal parameters.

City Letter Carrier

United States Postal Service
Trenton, MI
08.2016 - 09.2017
  • Planned and cased mail in sequence of delivery for designated route.
  • Delivered packages and mail to business and people in local area.

Customer Service Representative

Olympic Steel Inc.
Detroit, MI
04.2015 - 08.2016
  • Served as primary commercial interface between customer and internal departments.
  • Responded to requests for product information, performed order processing and expediting, investigated and resolved customer complaints.
  • Performed order management for over numerous automotive accounts.

Utility Worker

United States Steel
Ecorse, MI
07.2014 - 04.2015
  • Inspected finished products for quality and adherence to customer specifications.
  • Operated all heavy machinery safely to avoid injuries and accidents.

Education

Bachelor of Science - Sports Management

Eastern Michigan University
Ypsilanti, MI
05.2014

Skills

  • Scheduling
  • Effective leader
  • Planning
  • Staff Training/Development
  • Team Management
  • Inventory management
  • Organization Skills
  • Problem Solving
  • Building Effective Relationships
  • Customer Service

Timeline

Facilities Operations Coordinator

City Of Trenton Parks And Recreation Department
09.2017 - Current

City Letter Carrier

United States Postal Service
08.2016 - 09.2017

Customer Service Representative

Olympic Steel Inc.
04.2015 - 08.2016

Utility Worker

United States Steel
07.2014 - 04.2015

Bachelor of Science - Sports Management

Eastern Michigan University