Organized and detail-oriented professional with over 10 years of experience in healthcare and military operations, now pursuing a transition into IT support. Adept at troubleshooting hardware and software issues, providing technical assistance, and managing user accounts in secure environments. Experienced in training personnel, managing electronic medical records (EMR), and maintaining critical equipment. Recognized for adaptability, leadership, and strong problem-solving skills in high-pressure environments. Currently pursuing a Bachelor's in Healthcare Administration.