Kindra Paulson
Isanti,MN
Summary
Multi-talented Sales Assistant and Healthcare Technician adept at handling fast-paced environments. Passionate about making a difference and helping those in need. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Emergency Room Technician
Allina Health
Cambridge, MN
10.2023 - Current
- Monitored patient conditions and communicated changes to nursing staff and physicians.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Transported patients from the ER to other departments or units throughout the hospital as needed.
- Recorded all pertinent information regarding patient encounters into electronic health records system.
- Responded quickly and efficiently to code blue calls in order to provide effective lifesaving measures.
- Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Applied and educated patients on orthopedic devices such crutch walking, splints, slings.
- Assisted administrative departments with paperwork, errands and other clerical duties.
Mental Health Coordinator
Allina Health
Cambridge, MN
04.2023 - 10.2024
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Component Lab Tech
Memorial Blood Centers
St. Paul , MN
01.2023 - 04.2023
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
- Prepared component manufacturing in compliance with operating procedures.
- Assisted and instructed other laboratory technicians.
- Completed lab tests and communicated results to supervising staff.
- Careful packaging of components for safe shipping and receiving.
E-Commerce Personal Shopper
Walmart
Cambridge, Minnesota
06.2020 - 12.2022
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Listened to customer needs to identify and recommend best products and services.
- Worked on a team that grew to be one of the most profitable and effient markets in not only the region, but in the continental U.S.
Certified Nursing Assistant
Elim Care and Rehab
Princeton, Mn
10.2019 - 06.2020
- Worked under the direction of a nurse, providing direct care for patients in a long-term geriatric unit, and coordinating with care teams and families.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Department Manager
Walmart
, Mn
11.2018 - 06.2019
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Handled shift overstock, restocking and inventory control.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
E-Commerce Personal Shopper
Walmart
Cambridge, Minnesota
10.2017 - 11.2018
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Listened to customer needs to identify and recommend best products and services.
- Cultivated close relationships with customers, built loyal clientele and went extra mile in customer service.
Education
Psychology Transfer Pathway - Psychology
Anoka-Ramsey Community College
Cambridge, MN05.2022
General Studies
Cambridge-Isanti High School
Cambridge, MN06.2017
Skills
- Customer Service
- Communication
- Collaboration and Teamwork
- Organization
- Attention to Detail
- Troubleshooting
- Medical terminology knowledge
- Patient relations
- Patient Transport
- Patient Registration
- Phlebotomy
- Taking and Tracking Vital Signs
- Wound Care
- Basic Life Support Certified
- Information Documentation
Additional Information
- AWARDS , Dean’s List Honor Roll: Achieved Dean’s List for Academic Performance Phi Theta Kappa: Acceptance into the Phi Theta Kappa Honors Society for Academic Performance
Timeline
Emergency Room Technician
Allina Health
10.2023 - Current
Mental Health Coordinator
Allina Health
04.2023 - 10.2024
Component Lab Tech
Memorial Blood Centers
01.2023 - 04.2023
E-Commerce Personal Shopper
Walmart
06.2020 - 12.2022
Certified Nursing Assistant
Elim Care and Rehab
10.2019 - 06.2020
Department Manager
Walmart
11.2018 - 06.2019
E-Commerce Personal Shopper
Walmart
10.2017 - 11.2018
Psychology Transfer Pathway - Psychology
Anoka-Ramsey Community College
General Studies
Cambridge-Isanti High School
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