Hi, I’m
Patricia Thurlow
Saco,ME
Summary
Resilient Emergency Room Technician known for high productivity and efficiency in fast-paced environments. Possess specialized skills in emergency medical procedures, equipment sterilization and maintenance, and medical equipment operation. Excel in communication, teamwork, and empathy, ensuring optimal patient care, and effective collaboration with healthcare professionals.
Overview
6
years of professional experience
1
Certification
Work History
Maine Medical Center Biddeford CampusBiddeford, Maine
Emergency Room Technician
08.2024 - Current
Job overview
- Took patients' vital signs, collected medical specimens, and updated information in patient charts.
- Collected and compiled data to document performance or assess program quality.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Provided emotional support to family members during a crisis situation or at end-of-life stages of care.
- Greeted, guided and offered assistance to patients and visitors.
- Ensured proper disposal of hazardous materials such as needles or contaminated linens.
- Provided patient care by taking vital signs, drawing blood, and performing activities of daily living.
- Conducted laboratory tests on specimens collected from patients in accordance with lab policies.
- Monitored patient conditions and communicated changes to nursing staff and physicians.
- Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.
- Maintained supplies in the Emergency Room including stocking shelves and disposing of outdated or expired items.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Recorded all pertinent information regarding patient encounters into electronic health records system.
- Transported patients from the ER to other departments or units throughout the hospital as needed.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
- Assisted administrative departments with paperwork, errands and other clerical duties.
Southern Maine Community College
Student Nurse
01.2024 - 12.2024
Job overview
- Administered medications and treatments as prescribed, ensuring patient safety and well-being.
- Assisted in conducting physical assessments to identify potential health concerns and to inform appropriate interventions.
- Demonstrated proficiency in utilizing electronic medical records systems for accurate documentation of patient information.
- Built rapport with patients and members of patients' support systems.
- Worked alongside experienced nursing professionals to learn new procedures.
- Monitored the patient's vital signs, reporting any changes to the experienced nursing staff.
- Performed regular rounds to check on the well-being of patients.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Assisted with patient transfers, observing safety protocols to prevent damage to the patient and self.
Self-employed
Cosmetologist
04.2022 - 06.2024
Job overview
- Answered phone calls and emails to schedule client appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Suggested treatments and styles to suit customers' needs.
- Educated clients on proper skin care techniques and ideal products suitable to their needs.
- Kept work areas, tools, and equipment clean, and properly sanitized to minimize disease transfer and health risks of a shared environment.
- Demonstrated a high level of customer service to increase retention and satisfaction.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Managed over seven clients per day.
- Attended continuing education classes to stay up-to-date with trends in the industry.
Texas RoadhouseScarborough, Maine
Server
08.2019 - 12.2021
Job overview
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Maintained records of transactions made during shift as required by law or company policy.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Southern Maine Community CollegeSouth Portland, ME
Associates Degree in Health Sciences from Health Sciences
08-2025
University Overview
- Dean's List Spring Semester 2023 and Spring Semester 2025
- 3.4 GPA
- Phi Theta Kappa Honors Society Member
Skills
- Vital signs monitoring
- Electronic medical records
- Infection control
- Team collaboration
- Customer service
- Data collection
- Effective communication
- Problem solving
- Phlebotomy procedures
- Medical terminology
- ER support
- Mental health care
- Geriatric care
- Diabetic care
- Patient status updates
- CPR
- Wound care
- Splinting techniques
- Information documentation
- Point-of-sale system
- Exceptional customer service
- Menu memorization
- Food sales and promotion
- Guest engagement
- Service prioritization
- Check payment processing
- Safe food handling
- Order accuracy
- Item promotion
- Price memorization
- Team member support
Personal Information
Title: Certified Nursing Assistant
Skills
Critical thinking and Clinical Judgment
Critical thinking and Clinical Judgment
Certification
- Certified Nursing assistant, Southern Maine Community College, 2024, CNA73697
- CPR and AED certification, American Heart Association, 2025
Affiliations
- Phi Theta Kappa Honors Society
- 2000+ Hours of Patient Care Experience
- 80 Hours of Shadowing MDs and DOs
- 20 Hours of Shadowing Dental Hygienists
References
References available upon request.
Timeline
Emergency Room Technician
Maine Medical Center Biddeford Campus
08.2024 - Current
Student Nurse
Southern Maine Community College
01.2024 - 12.2024
Cosmetologist
Self-employed
04.2022 - 06.2024
Server
Texas Roadhouse
08.2019 - 12.2021
Southern Maine Community College
Associates Degree in Health Sciences from Health Sciences
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