Sharon Race
Saco,ME
Summary
Dynamic sales associate with a proven track record at Xfinity Store by Comcast, excelling in customer service and relationship building. Leveraged exceptional problem-solving skills to enhance customer satisfaction and drive sales growth. Recognized for maintaining a positive environment and achieving sales targets through effective teamwork and communication.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Xfinity Store by Comcast
10.2019 - 10.2024
- Assisted customers with product selection and service inquiries to enhance overall shopping experience.
- Successfully processed transactions using point-of-sale systems, ensuring accuracy and efficiency.
- Maintained up-to-date knowledge of products and promotions to effectively address customer needs.
- Collaborated with team members to achieve sales targets and improve store performance.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
Office Manager
Claypool Electric
2016 - 2019
- Managed daily office operations, ensuring efficiency and organization.
- Coordinated schedules and appointments for management and staff, optimizing time management.
- Developed and implemented office procedures to improve workflow and productivity.
- Supervised administrative staff, providing training and support to enhance performance.
Education
High School Diploma -
Hartford High School
White River Junction, VT2003
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Exceptional customer service
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Client service
- Cleaning techniques
- Guest relations
- Sales training
- Order processing
- Sales goals attainment
- Display setup
- Brand promotion
- Business development
- Shipment processing
- Promotional support
- Cold calling
- Task prioritization
- Client retention strategies
- Upselling and cross selling
- Financial records analysis
- Reading comprehension skills
- Positive and professional
Timeline
Sales Associate
Xfinity Store by Comcast
10.2019 - 10.2024
Office Manager
Claypool Electric
2016 - 2019
High School Diploma -
Hartford High School