Nicholas Theiss
Yonkers,NY
Summary
Dynamic professional with a proven track record in emergency medical services at Empress Ambulance Service, showcasing exceptional skills in respiratory assessment and critical decision-making. Expert in delivering patient care under pressure, I've significantly contributed to team efficiency and patient satisfaction. Skilled in both trauma care and fostering team collaboration, I excel in high-stakes environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician/Field Training Officer
Empress Ambulance Service
Yonkers, NY
10.2019 - Current
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
- Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Trained new hires by offering insight into job duties and assessing shift performance.
Merchandising Associate
CVS Caremark
Eastchester, NY
10.2011 - 10.2021
- Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
- Developed effective merchandising plans to maximize sales and customer satisfaction.
- Ensured that all merchandise was correctly priced and tagged according to established standards.
- Maintained accurate inventory records of all merchandise received and shipped out from the store.
- Identified discrepancies between physical count and computer-generated reports promptly.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Sales Manager
Hot Topic
White Plains, NY
01.2017 - 12.2017
- Developed and implemented sales strategies to increase market share.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Resolved customer complaints regarding sales and service.
Drive-Thru Cashier
Taco Bell
Yonkers, NY
11.2009 - 10.2011
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Verified that orders were accurate and complete before delivering them to customers.
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
Education
High School Diploma -
Lincoln High School
Yonkers06-2008
Skills
- Respiratory assessment
- Treatment delivery
- Resuscitation
- Vital signs monitoring
- Condition reporting
- Accident response
- Critical decision-making skills
- Oxygen therapy
- Team collaboration
- Patient triage
- Oxygen administration
- Time management
- Scene assessments
- Stabilization
- Pre-hospital care
- Patient care
- Trauma care
- Problem-solving
- Calm under pressure
Certification
New York State Emergency Medical Technician
Languages
English
Native/ Bilingual
Accomplishments
- Life Saving Award in 2022
- Employee of the month July 2023
References
References available upon request.
Timeline
Emergency Medical Technician/Field Training Officer
Empress Ambulance Service
10.2019 - Current
Sales Manager
Hot Topic
01.2017 - 12.2017
Merchandising Associate
CVS Caremark
10.2011 - 10.2021
Drive-Thru Cashier
Taco Bell
11.2009 - 10.2011
New State Emergency Medical Technician
High School Diploma -
Lincoln High School
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