Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

NICHOLAS THOMAS

Wentzville,MO

Summary

Adept at project management and conflict resolution gained through my work at Webster University. I excelled in roles at Edward Jones and Home Depot, showcasing strong leadership and innovative problem-solving. My work as a Service RDP and Team Lead highlights my ability to drive team collaboration and enhance processes, significantly improving service delivery and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Service RDP

Edward Jones
St. Louis, Missouri
07.2024 - Current
  • Selected for the prestigious Service RDP role, recognized for leadership and expertise in project work

Required Minimum Distributions Intern

Edward Jones
St. Louis, Missouri
08.2023 - Current
  • Analyzed calls from BOAs regarding Required Minimum Distributions, identifying recurring challenges
  • Collaborated with the Service Operations team to optimize RMD processes and proposed innovative solutions
  • Utilized data analytics to measure the impact of advertising campaigns and process improvements

Head/Private Coach

Scott Gallagher Gallagher
St. Louis, Missouri
09.2020 - Current
  • Developed leadership and management skills by guiding teams and individuals toward shared goals.
  • Strengthened strategic thinking and problem-solving through personalized coaching.

Team Lead

Home Depot
St. Louis, Missouri
01.2020 - 02.2022
  • Greeted customers warmly and provided friendly, knowledgeable assistance throughout their shopping experience
  • Listened attentively to customers' needs and inquiries, offering relevant product recommendations and solutions
  • Stayed up to date on the latest trends, features, and benefits of merchandise to provide accurate information to customers
  • Collaborated with team members to ensure merchandise displays were well-maintained and visually appealing
  • Developed leadership and management skills by guiding teams and individuals toward shared goals
  • Strengthened strategic thinking and problem-solving through personalized coaching

Education

Bachelor of Arts - Management, Emphasis in Marketing

Webster University
St. Louis, MO
05.2024

Skills

  • Problem Solver
  • Strong communication skills
  • Strong leadership skills
  • Team collaboration
  • Project Management
  • Emotional IQ
  • Adaptability
  • Conflict Resolution

Accomplishments

  • Selected for the Rotational Development Program from a 10 out of 50 competitive pool.
  • Elected Senator of the George Herbert Walker School of Business & Technology.
  • Inducted into Chi Alpha Sigma, National College Athlete Honor Society.
  • Provided consulting for Suzuki Harmony, Uncomn, Lice Busters, and Winco Window, earning certificates.

Timeline

Service RDP

Edward Jones
07.2024 - Current

Required Minimum Distributions Intern

Edward Jones
08.2023 - Current

Head/Private Coach

Scott Gallagher Gallagher
09.2020 - Current

Team Lead

Home Depot
01.2020 - 02.2022

Bachelor of Arts - Management, Emphasis in Marketing

Webster University

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NICHOLAS THOMAS