Nicholas Tollison
Greenville,SC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills. Able to quickly adapt to changing environments. Work well individually, as well as in a team environment. Technically proficient in Microsoft Office programs including Word, Excel and PowerPoint.
Overview
10
10
years of professional experience
Work History
Strategic Account Manager
TPM, Inc
06.2018 - Current
- Enhanced client relationships by consistently delivering strategic insights and tailored solutions.
- Managed a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
- Identified new business opportunities with existing clients, leading to increased revenue growth.
- Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
Inside Rental Representative
Blanchard Machinery Company
05.2017 - 05.2018
- Increased customer satisfaction by providing personalized rental solutions and exceptional service.
- Processed rental transactions efficiently, ensuring accuracy in documentation and timely payment collection.
- Coordinated vehicle reservations to maximize availability and optimize fleet utilization.
- Improved branch revenue through upselling additional services tailored to individual client preferences.
Intern
Senator Lindsey Graham
05.2015 - 07.2017
- Received and assisted constituent's calls and emails regarding legislative issues
- Researched legislation, which directly affected the congressman's district
- Served as a tour guide of the United States Capital to constituents visiting Washington, DC.
Runner
Lewis, Babcock & Griffin, LLP
05.2014 - 09.2016
- Assisted lawyers and office personnel with daily needs and tasks.
Server
Kiawah Island Club Restaurant at Cassique
05.2014 - 08.2014
- Server assistant and food runner
- Helped set up and work parties, weddings, and other events.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science Degree in Hospitality, Restaurant and Tourism Management -
University of South Carolina
12.2016
Skills
- Experience with Quarterly & Annual Business Reviews with Customers
- Proposal Generation, PO Gathering, Order Submission
- Upselling and Cross Selling
- Sales forecasting
- Strategic planning
- Key performance indicators
- Contract negotiation
- Process improvement
Volunteer Experience
- St. George Greek Orthodox Greek Festival, Annual event
- Greenville Little League, June 2008, June 2012, Assisted with youth baseball camp and coaching
- Greek Orthodox Church, 2003, 2012, Altar boy
- GOYA Youth Camp, December 2014, Attend church convention with southeast orthodox churche
References
Submitted upon request
Timeline
Strategic Account Manager
TPM, Inc
06.2018 - Current
Inside Rental Representative
Blanchard Machinery Company
05.2017 - 05.2018
Intern
Senator Lindsey Graham
05.2015 - 07.2017
Runner
Lewis, Babcock & Griffin, LLP
05.2014 - 09.2016
Server
Kiawah Island Club Restaurant at Cassique
05.2014 - 08.2014
Bachelor of Science Degree in Hospitality, Restaurant and Tourism Management -
University of South Carolina
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