Nicholas Upton

• Resolved daily CS Help Desk tickets, enhancing user experience and support efficiency.
• Executed daily tasks to support departmental operations.
• Delivered supplies, equipment, packages, and mail across LifeNeth Health Facilities, ensuring timely access for all departments.
• Keeps mail room stocked by ordering supplies
• Complete daily shift paperwork
• Assumes leadership role during supervisor's absence

Universal Forest Product, Inc

Shift Lead Sawer |Chesapeake, VA 08/2002 to

12/2007

• Supervised daily operations and ensured team adherence to company policies for production of quality work.
• Operated Cybersaw, Websaw and Radial ArmSaw to complete production requirements.
• Performed inventory on a daily and weekly basis.

Pizza Hut

General Manager | Virginia Beach, VA 01/1987

to 05/2002

• Oversaw daily operation and managed up to 25 staff members.
• Employee scheduling and training.
• Responsible for employee hiring, scheduling and training.
• Responsible for budgeting, payroll and general accounting.