Summary
Overview
Work History
Education
Skills
Timeline
Generic

NICHOLAS URSINI

West Orange,NJ

Summary

LinkedIn: https://www.linkedin.com/in/nicholas-ursini/


Experienced travel executive with a strong background in sales, account management, and strategic planning. Skilled in navigating highly complex global travel organizations, including Booking Holdings, American Airlines, and Expedia Group. Possesses over 10 years of related experience, consistently achieving success and maintaining a proven track record.

Overview

13
13
years of professional experience

Work History

Director

Affirm
06.2024 - Current
  • Promoted to Director, expanded scope to run newly formed Ticketing sub-vertical, including partners such as StubHub, Gametime, and Seatgeek.
  • Strategies Devolved in coordination with finance leadership a go-to-market competitive pricing strategy to defend ROI and ensure market superiority.
  • RFP Experience Owned full cycle of multiple competitive RFP's for Global Online Travel Agencies, such as Booking.com, Fareportal, and Hopper.
  • Team culture Led high-performing team of Senior Client Success Managers by providing mentorship, guidance, and opportunities for professional growth. Multiple team members have been promoted within my tenure.

Senior Manager Client Success

Affirm
03.2021 - 06.2024
  • Own the P&L for travel partnerships exceeding $2B in annual loan volume partners, including Booking Holding Group, American Airlines & Expedia Group
  • Upselling Grew Affirm share of cart with Priceline from 3% in 2021 to currently 9% in 2025 via high-impacting volume initiatives and new product features
  • Thought leadership uncovered the opportunity and full end-to-end lifecycle of the travel verticals' inaugural B2B deal with Priceline Partner Partner Solutions ($100M+ annual loan volume)
  • International expansion Worked cross functionally to sign & launch Affirms' first merchant internationally

Director

Expedia
01.2019 - 03.2021
  • Group, Global commercial owner for, Group’s 2nd largest enterprise partner, representing ~$400M in annual revenue
  • Hire, train & retain team of global account managers including individual contributors and managers
  • Accountable for team portfolio responsibility exceeding $900M in annual revenue
  • Launched loyalty program for global partner that unlocked a new revenue stream forecasted at ~$30M annually
  • Set KPI’s, forecasting, OKR’s, T&E budget & development goals for team

Senior Manager

Expedia
08.2014 - 01.2019
  • Effectively collaborate with key internal stakeholders such as product, legal & marketing
  • Negotiated and executed the rollout of multiple $20M+ corporate lodging agreements
  • Launched & managed inaugural SaaS MICE (Meetings, Incentives, Conference & Events) solution with key partner from proof of concept through MVP
  • Awarded Gold Star for 2015 & Person of year nominee in 2015 & 2016

Market Manager

Expedia
08.2013 - 08.2014
  • Negotiated the acquisitions & onboarding’s of the two largest casinos in the destination that were on our key competitors channel
  • In 2014, led all AMER markets in YoY net room night growth
  • Grew market revenue 78% Year over Year (2x Indirect reports)
  • 4.0 out of 4.0 performance review

Account Manager

Booking Holdings
01.2012 - 01.2013
  • Acquisition leader in AMER for two consecutive quarters- Contracted & signed 50+ new lodging properties a quarter
  • Developed and executed "in market office project" in key beach destination to grow brand awareness and increase market penetration

Education

Bachelors of Science - Hotel Restaurant and Tourism Management

State University of New York
Plattsburgh, NY

Skills

  • Expertise in Major Operating Systems
  • Effective Team Leadership
  • Strategic Planning
  • Employee Development
  • Relationship Management
  • Cross-functional Expertise

Timeline

Director

Affirm
06.2024 - Current

Senior Manager Client Success

Affirm
03.2021 - 06.2024

Director

Expedia
01.2019 - 03.2021

Senior Manager

Expedia
08.2014 - 01.2019

Market Manager

Expedia
08.2013 - 08.2014

Account Manager

Booking Holdings
01.2012 - 01.2013

Bachelors of Science - Hotel Restaurant and Tourism Management

State University of New York
NICHOLAS URSINI