Nicholas Valdez
Los Angeles,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Operations Manager - Change Management
Amazon
08.2019 - 07.2020
- Led change management programs for a Fulfillment Center of 2,000+ associates across four shifts spanning 24/7 coverage
- Implemented process improvement to shape building culture, optimize procedures for higher efficiency and help site evolve and grow.
- Analyzed and reported on key performance metrics to senior regional directors win MBR and QBR settings
- Identified and resolved unauthorized, unsafe, or ineffective practices; reducing recordable injuries by 40% per month over a 9 month time period
Sr Manager - Outbound Operations
Amazon
08.2020 - 09.2021
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Led operations launch and expansion for the Western US of a new business unit within Amazon's Heavy/Bulky fulfillment centers
- Oversaw workforce management planning, volume forecasting for and developed capacity execution planning for a network of 300 associates
Sr Program Manager
Amazon
10.2021 - Current
- Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
- Collaborated with tech development teams, internal stakeholders, and product line management to create new tools/programs to facilitate change management activities and metric improvements
- Performed program research and analyzed data collection to develop cost estimates and budgets
- Led MSA contract facilitation between purchaser and supplier to define financial, legal and operational parameters for the agreement
Education
Bachelor of Arts - Finance
Loyola Marymount University (LMU)
Los Angeles, CA06.2019
Skills
- Business Process Engineering
- Supply Chain Management
- Contract Development
- Corporate Social Responsibility
- Complex Problem-Solving
- Trend Analysis
Timeline
Sr Program Manager
Amazon
10.2021 - Current
Sr Manager - Outbound Operations
Amazon
08.2020 - 09.2021
Operations Manager - Change Management
Amazon
08.2019 - 07.2020
Bachelor of Arts - Finance
Loyola Marymount University (LMU)
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