Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
9
9
years of professional experience
Work History
Payments Consultant
Xcel Partners
Southfield, Michigan
07.2020 - Current
Developed an automated LinkedIn prospecting strategy for sales reps, reducing their time spent to under 15 minutes per week on 100 connection requests with a 10% connection rate and 20% response rate, by combining LinkedIn Sales Navigator and Octopus CRM
Developed automated cold email strategy for reps that could be completed in an average of 15-20 minutes per day, achieving a 7.5% response rate on emails, by leveraging a stack of Seamless.AI, SalesNav, hunter.io, and Woodpecker
Opened verticals in the cannabis market and other high-risk verticals, in addition to adding solutions for our retail base, including crypto payments and cash discounting solutions, by forming partnerships with 5 new payment solutions providers.
High Tech Account Manager
Gartner Research
Fort Myers, Florida
08.2018 - 05.2020
Renewed over 90% of 2020 business a year in advance by providing value on client’s mission critical objectives and building out roadmaps for future value tied directly to client’s top revenue driving initiatives
Placed into a region-wide team to identify best practices on renewing business early and creating a framework for other account managers to renew contracts ahead of schedule
Selected for leadership development program after being in role for six months, and successfully completed the program, designed to prepare participants to be moved into a management position.
Strategic Sourcing Intern
PepsiCo
White Plains, New York
06.2017 - 08.2017
Collaborated with a cross-functional nationwide team to build a database tool using MS Access, Business Objects, and SQL to automate the data scrubbing process for the Annual Operating Plan quarterly refresh (for optimization of Supply Chain)
Designed and built a dashboard using Tableau to convey all current and recommended product lane changes within PepsiCo’s North American Beverages network, identifying all product lanes which do not adhere to the constraints as built into the database tool, improving output by over 2x’s, and shortening the decision review process
Project as constructed is now being used as a model for process improvement.
Production Manager
MSU Greenline
East Lansing, Michigan
08.2017 - 05.2018
Managed a team of 5 supervisors, while optimizing call center performance through list management and training the fundraising staff on new donor segments.
Supervisor
MSU Greenline
East Lansing, Michigan
01.2017 - 05.2017
Awarded supervisor of the semester after consistently winning the most weekly competitions among the five teams through coaching, tailored to each team members specific needs.
Fund Raiser
MSU Greenline
East Lansing, Michigan
07.2015 - 12.2016
Achieved top individual performer out of over 60 fundraisers in total dollars through effective cold calling.
Lean Manufacturing Intern
Kimberly Clark
Jenks, Oklahoma
01.2016 - 06.2016
Standardized the daily planning meeting across all production lines, by utilizing best practices taken from each line and other production sites via a kaizen event, with the goal of improving information flow and setting a base for continuous improvement
Improved standards on document control, worked with team outside of our mill to update our new standards across the sector.
Education
Bachelor of Science - Applied Engineering Sciences, Supply Chain Management
Michigan State University
05.2018
Skills
Tableau
MATLAB
SQL
Management Coaching
Go-to-Market Strategies
Operations Analysis
Forecasting and Reporting
Process Optimization
Full Microsoft suite including Access
Sales automation
Marketing automation
Strong interpersonal
Training
Sales
Sales enablement
Drip campaigns
Lean Manufacturing tools and practices
Timeline
Payments Consultant
Xcel Partners
07.2020 - Current
High Tech Account Manager
Gartner Research
08.2018 - 05.2020
Production Manager
MSU Greenline
08.2017 - 05.2018
Strategic Sourcing Intern
PepsiCo
06.2017 - 08.2017
Supervisor
MSU Greenline
01.2017 - 05.2017
Lean Manufacturing Intern
Kimberly Clark
01.2016 - 06.2016
Fund Raiser
MSU Greenline
07.2015 - 12.2016
Bachelor of Science - Applied Engineering Sciences, Supply Chain Management
Registered Nurse, Medical-Surgical Unit at John D. Dingell VA Medical CenterRegistered Nurse, Medical-Surgical Unit at John D. Dingell VA Medical Center