Nicholas Vogel

• Developed and maintained positive relationships with community via email, telephonic and face-to-face outreach.
• Researched and resolved complex issues and appeals to facilitate prompt resolution.
• Conducted routine outreach to support understanding of policies and procedures.

Multi-tasking POS systems while providing service
and resolving customer issues, questions,
comments or concerns.

Training new personnel regarding company
operations, policies and services.

Exhibited high energy and professionalism when dealing with clients and staff.

Responding to customer requests, offering
excellent support and tailored recommendations
to address needs.

Improving sales abilities and product knowledge
on continuous basis to provide optimal service
and achieve quotas.

Resolving service and technical problems for
customers by asking clear and specific questions.

Listened to customer needs and desires to identify
and recommend optimal products.

Developed strong rapport with customers and
created positive impression of business.

Taught specialty classes on how to operate and
understand camera equipment in detail.

Conducted product demonstrations to highlight
features and redirect objections to positive
aspects.

Used product knowledge, sales abilities and
customer relations skills to drive substantial sales
increases in computers and Camera products.

Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Worked different stations to provide optimal coverage and meet production goals.

Learned all required tasks quickly to maximize performance.

Developed strong cooperative relationships with coworkers and managers.