Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Work Preference
Affiliations
Timeline
Generic

Nicholas Watters

Manager
Kearney,Nebraska

Summary

Accomplished Store Manager with a proven track record, enhancing sales revenue through strategic planning and team collaboration. Skilled in client acquisition and verbal communication, adept at fostering customer satisfaction and driving business development. Demonstrates exceptional analytical problem-solving abilities, ensuring operational excellence and performance management.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Manager

Bob Kerby's Cowboy Art Collection
Kearney, Nebraska
03.2024 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Store Manager

Army And Air Force Exchange Service
Vicenza, Italy
01.2003 - 03.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Associate of Science - Business Management

Allen County Community College
Iola, KS
05.2019

Skills

  • Sales Presentations
  • Client acquisition
  • Competitor Analysis
  • Sales team training
  • Verbal and written communication
  • Goals and performance
  • Sales operations
  • Business development and planning
  • Analytical problem solver
  • Sales Planning
  • Operations
  • Performance Management

Accomplishments

  • Achieved the Excellence Award five times at the Army and Air Force Exchange Service.
  • Achieved the Contributing Award four times at the Army and Air Force Exchange Service.
  • Achieved the Service Award four times at the Army and Air Force Exchange Service.
  • Achieved the Making It Better Award three times at the Army and Air Force Exchange Service.
  • Achieved the Serving Award three times at the Army and Air Force Exchange Service.
  • Achieved the Employee of the Quarter Award at the Army and Air Force Exchange Service.
  • Achieved the Appreciation Award at the Army and Air Force Exchange Service.
  • Achieved the Proficiency Award at the Army and Air Force Exchange Service.

Certification

  • Certified ServSafe Instructor & Registered ServSafe Examination Proctor
  • ServSafe Food Protection Manager Certified
  • Certified Business Management Training, Burger King
  • Certified Business Management Training, Charley's
  • Certified Business Management Training, Popeye's
  • Certified Business Management Training, Subway

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Affiliations

  • Department of Defense Rapid Response Team

Timeline

Manager

Bob Kerby's Cowboy Art Collection
03.2024 - Current

Store Manager

Army And Air Force Exchange Service
01.2003 - 03.2024

Associate of Science - Business Management

Allen County Community College
  • Certified ServSafe Instructor & Registered ServSafe Examination Proctor
  • ServSafe Food Protection Manager Certified
  • Certified Business Management Training, Burger King
  • Certified Business Management Training, Charley's
  • Certified Business Management Training, Popeye's
  • Certified Business Management Training, Subway
Nicholas WattersManager