Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Nicholas Williams

Leander,TX

Summary

Experienced customer service cashier/representative with over 2 years of experience in. Excellent reputation for resolving problems and improving customer satisfaction.

Reliable employee seeking work. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Enrichment Specialist

Ymca
Cedar Park, Texas
05.2021 - Current
  • Developed and conducted instruction to promote opportunities for students.
  • Developed individualized lesson plans and modified existing academic curricula to meet special learning needs.
  • Made copies and prepared materials for lessons and special activities.
  • Taught students by selecting, developing, adapting and implementing appropriate instructional methods and techniques.

General Laborer

Otters Express Carwash
Cedar Park, TX
07.2019 - 08.2021
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Notified supervisors of defective equipment or material.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Overnight Merchandiser Temp

T-ROC
Cedar Park, TX
07.2020 - 11.2020
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Maintained inventory and ordered new supplies to meet expected needs.

Customer Service Cashier

Walmart
Cedar Park , TX
04.2017 - 10.2018
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.

Cashier/Cook/Party Host

Urban Air
Austin , TX
04.2018 - 06.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Decorated and set tables in accordance with party themes and age groups.
  • Planned parties according to customer specifications.
  • Directed guests to correct areas for eating, dancing and other services.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.

Education

None - Computer Science

Blinn College
Brenham, TX
08.2021

None - Computer Science

Austin Community College
Austin, TX
08.2019

Diploma -

Rouse High School
Leander, TX
08.2015

Skills

  • Instructional Strategies
  • Interview Skills Instruction
  • Work Experience Programs
  • Career Planning Presentations
  • Student Ability Evaluation
  • Ability to Lift 40 Pounds
  • Answering Customer Questions
  • Adaptability and Flexibility
  • Strong Communication and Interpersonal Skills
  • Responding to Difficult Customers
  • Party Decorating and Supplies
  • Customer Service
  • Physical Strength and Stamina
  • Power Washer

Accomplishments

  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Enrichment Specialist

Ymca
05.2021 - Current

Overnight Merchandiser Temp

T-ROC
07.2020 - 11.2020

General Laborer

Otters Express Carwash
07.2019 - 08.2021

Cashier/Cook/Party Host

Urban Air
04.2018 - 06.2018

Customer Service Cashier

Walmart
04.2017 - 10.2018

None - Computer Science

Blinn College

None - Computer Science

Austin Community College

Diploma -

Rouse High School

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