Nicholas Wilson
Arlington,TX
Summary
Dedicated Pest Control Technician with Arrow Exterminators, Inc., skilled in pest removal and safety protocols. Proven ability to enhance customer satisfaction through effective communication and service planning. Adaptable and reliable, I excel in identifying infestations and implementing solutions, ensuring a pest-free environment while maintaining high professional standards.
Overview
4
4
years of professional experience
Work History
Pest Control Technician
Arrow Exterminators, Inc
Grand Prairie, TX
09.2022 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
Unarmed Security Guard
Andy Frain Security
Arlington, TX
03.2021 - 09.2022
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Patrolled commercial property and associated parking garage.
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
Education
Lufkin High School
Lufkin, TX05.2017
Skills
- Dependable and reliable
- Pest removal
- Safety protocols
- Chemicals handling
- Valid state driver's license
- Adaptable
- Equipment maintenance
- Data entry
- Service sales
- Appointment scheduling
- Time tracking
- Dedicated and driven
- Job specifications
- Public health awareness
- Safety procedures
- Communicative and articulate
- Service planning
- Creative problem solving
- Customer service
- Time management
- Attention to detail
- Team collaboration
- Commercial driving
Timeline
Pest Control Technician
Arrow Exterminators, Inc
09.2022 - Current
Unarmed Security Guard
Andy Frain Security
03.2021 - 09.2022
Lufkin High School