Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Business Development Specialist
Camping World
09.2023 - Current
Conducted regular meetings with internal clients to build positive and productive relationships.
Planned marketing initiatives and leveraged referral networks to promote business development.
Came up with detailed plans to enhance sales management and prioritize long-term business goals.
Boosted sales 73% with development of positive customer relationships.
Closing Specialist
New American Funding
08.2020 - 07.2023
Review and approval of loan figures and standards including Homeowners Insurance, Flood Insurance, Estimated Settlement Statement, Prelim Title, Prelim Closing Disclosure, to system and departmental requirements
Generate and issue document packages to the title company for signing
Review all executed loan documents for accuracy and condition approval
Approval of wiring instructions and issue funds to title
Conventional loans, VA, FHA and Jumbo
Closer
U.S. Bank Home Mortgage
07.2013 - 07.2020
Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
Delivered positive customer experiences and successful deal closures through open, constructive communications.
Maintained checklists of required documentation and open issues affecting closings.
Pitched original sales proposals and presentations to influence customer decision-making.