Knowledgeable pest control professional with over 5 years of experience helping customers prevent and eliminate infestations. Trained in safe chemical and natural applications. Solid customer service, sales and communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Pest Control Technician
Aaa Exterminating
Noblesville, IN
07.2018 - Current
Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
Maintained records of all services performed including type of service provided, location treated and chemical used.
Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
Ensured compliance with all applicable federal, state and local regulations governing the use of pesticides.
Researched new developments in the field of pest control technology in order to provide more efficient services.
Used ladders or lifts when necessary for access into attics or crawl spaces where pests may be found.
Diagnosed pest issues based on observed evidence such as droppings, tracks or nests.
Operated specialized equipment such as fumigation chambers or steamers safely per manufacturer instructions.
Completed detailed reports after each job detailing the work completed along with any recommendations made.
Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
Followed all company protocols when applying pesticides on the inside and outside of structures.
Applied pesticides and other control strategies to manage pests.
Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
Set mechanical traps, baits and glue boards to remove pests from interior areas.
Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
Identified infestations and isolated sources with physical inspections of premises.
Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
Maintained knowledge and adhered to state rules and regulations.
Inspected buildings and facilities to determine appropriate pest control measures.
Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
Serviced residential properties with a route, as well as commercial properties.
Sold customers, residential and commercial, on maintenance programs or one-time-treatments.
Studied any new material, including attending state-sponsored seminars to stay on top of constantly-changing methods and products.
Managed quality control and maintained high level of customer satisfaction.
Attending seminars to update, renew, or obtain new licensing.
Offer solutions and advice to customers in need.
Driving a vehicle with various equipment to different job sites.
Education
High School Diploma -
Noblesville High School
Noblesville, IN
06-2014
Some College (No Degree) - Business Administration
Ivy Tech Community College of Indiana
Indianapolis, IN
Skills
Quality Control
Environmental Compliance
Customer Service
Equipment Calibration
Documentation and Reporting
Preventive Maintenance
Customer Interaction
Written/Verbal Communication
Sales Experience
Issue Resolution
Pest control
Affiliations
Basketball enthusiast (play or watch)
Enjoys eating at, or trying new places.
Playing games, whether board games or video games or even some card games.
Likes to binge shows with family.
Loves to learn new things, especially about science or history.
Love to play with and take care of my 2 dogs.
Certification
Licensed in the Core, 7A, 7B, and Category 8 from the Indiana State Chemist.
Accomplishments
Dean's list at Ivy Tech for 2022
Languages
English
Professional
Timeline
Licensed Technician
Aaa Exterminating
07.2018 - Current
High School Diploma -
Noblesville High School
Some College (No Degree) - Business Administration