Nicholas Wright
White River Junction,VT
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
6
6
years of professional experience
Work History
Service Technician
Vermont Mechanical
07.2024 - 03.2025
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Service Technician
Alliance Mechanical
11.2020 - 06.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Install Technician
Arc Mechanical
05.2019 - 10.2020
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Removed all excess materials and debris from work sites.
Education
High School Diploma -
Hartford High School
White River Junction, VT06-2017
Skills
- Equipment maintenance
- Diagnostic testing
- Troubleshooting techniques
- Customer service
- drywall repair
- basic carpentry
- ceiling grid repair
Timeline
Service Technician
Vermont Mechanical
07.2024 - 03.2025
Service Technician
Alliance Mechanical
11.2020 - 06.2024
Install Technician
Arc Mechanical
05.2019 - 10.2020
High School Diploma -
Hartford High School
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