Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Nicholas Yopp

Evansville,IN

Summary

Proven leader and skilled technician with a track record of enhancing customer satisfaction and team performance at Toyota Motor Manufacturing of Indiana. Specializes in problem-solving and tire maintenance, significantly improving operational efficiency. Demonstrates exceptional customer service and responsibility, ensuring high-quality outcomes and workplace safety.

Overview

14
14
years of professional experience

Work History

Lube Technician Supervisor

Romain Buick and
08.2023 - Current
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.

Tire and Lube Technician

Expressway Dodge Chrysler Jeep Ram
04.2022 - 08.2023
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.

Pickup and Delivery Driver

Lyft And Uber
03.2021 - 04.2022
  • Provided exceptional customer service through professional communication and problem-solving skills.
  • Resolved customer concerns promptly, fostering strong relationships with repeat clients.
  • Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
  • Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.

Production Team Leader

Toyota Motor Manufacturing of Indiana
10.2010 - 03.2021
  • Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Led a team of production workers to consistently meet deadlines and exceed performance goals.
  • Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.

Education

High School Diploma - General Studies

Lakeside High School
Ashtabula, OH
05.2003

Skills

  • Customer service
  • Dependable and responsible
  • Problem-solving
  • Tire changing and rotation

Timeline

Lube Technician Supervisor

Romain Buick and
08.2023 - Current

Tire and Lube Technician

Expressway Dodge Chrysler Jeep Ram
04.2022 - 08.2023

Pickup and Delivery Driver

Lyft And Uber
03.2021 - 04.2022

Production Team Leader

Toyota Motor Manufacturing of Indiana
10.2010 - 03.2021

High School Diploma - General Studies

Lakeside High School

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Nicholas Yopp