NICHOLAS YOUNG
Sycamore,IL
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Focused on maximizing time and cost efficiency of goods used in logistics operations. Effective at maintaining strong working relationships with vendors, customers and team members. Good report writing, recordkeeping and inventory counting abilities.
Overview
7
7
years of professional experience
Work History
Logistics Manager
Aftermath Services LLC
Oswego, IL
03.2023 - 10.2023
- Monitored inventory levels and initiated re-stocking processes when necessary.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Drafted policies regarding storage, distribution, and transportation of products.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Ensured compliance with government regulations related to freight forwarding activities.
- Collaborated with other departments to develop strategies that align with company objectives.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
Logistics Coordinator
Aftermath Claim Sciences
Oswego, IL
09.2022 - 01.2023
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Evaluated incoming pick-up and delivery requests to determine driver assignments.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
- Evaluated problematic conditions to resolve issues and optimize service levels.
- Managed paperwork and necessary information required for client shipments.
- Checked items into computer system, printed labels and directed to storage locations.
- Organized purchase and delivery of materials needed for various contracts.
Exam Proctor
Prometric
Sycamore, IL
07.2022 - Current
- Kept operations and conduct in compliance with testing policies and standards.
- Kept testing materials secured and confidential to prevent cheating.
- Helped faculty prepare tests and set up testing spaces.
- Monitored class size of over 45 students during exams, effectively reducing possibility of cheating.
- Maintained confidentiality regarding student testing and case information.
Warehouse Employee
Target distrubition Center
DeKalb, IL
08.2021 - Current
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Lifted materials of varied weights on regular basis.
- Documented tally sheets, slot changes and other paperwork to maintain appropriate records and reports.
- Received deliveries, scanned packages and updated orders in internal database.
Customer Service Representative
Advanced Disposal
Batavia, IL
05.2020 - 09.2021
- Setting up new accounts for residential and business, and selling dumpster to contracted workers and to residential customers
- Working with brokers on business accounts
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Consulted with customers to resolve service and billing issues.
- Answered incoming telephone calls to provide store, products and services information.
- Upsold products and services to address customer needs and maximize sales.
Debt Collector
State Collection Service
Geneva, IL
03.2017 - 05.2019
- Calling consumers in reference to past due bill and coming up with a play for them to pay it off of find a settlement, working with insurance companies to have things rebilled and re submitted.
Education
Associate of Applied Science - Information Technology
Northern Illinois University
Dekalb, IL05.2011
Skills
- SKILLS
- Warehouse Tools Operation
- Data Entry
- Shipping and Receiving
- Teamwork and Collaboration
- Safety Procedures
- Stocking and Replenishing
- Warehouse Operations
- Verbal and Written Communication
- Inventory Control
- Supply Chain Operations
Timeline
Logistics Manager
Aftermath Services LLC
03.2023 - 10.2023
Logistics Coordinator
Aftermath Claim Sciences
09.2022 - 01.2023
Exam Proctor
Prometric
07.2022 - Current
Warehouse Employee
Target distrubition Center
08.2021 - Current
Customer Service Representative
Advanced Disposal
05.2020 - 09.2021
Debt Collector
State Collection Service
03.2017 - 05.2019
Associate of Applied Science - Information Technology
Northern Illinois University
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