Summary
Overview
Work History
Education
Skills
Accomplishments
Education/ Clubs
References
Certification
Languages
Timeline
Generic

Nicholas Yu

Gilbert,Arizona

Summary

As an aspiring data analyst currently majoring in data analytics at Arizona State University, I am actively seeking an opportunity to intern in a field closely related to business and tech. As someone who has a strong passion to be successful I want to learn, I want to work with others, I want to be criticized, I want to face challenges, and above all I want to be able to make a positive impact on those around me.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Shift Lead

Cafe 86
12.2023 - Current
  • Supported junior staff members by providing ongoing training, feedback, and development opportunities.
  • Led successful troubleshooting initiatives during critical incidents with minimal disruption to ongoing operations, ensuring smooth and continuous service delivery.
  • Managed inventory control efforts for optimal stock levels, reducing product waste and related expenses.
  • Ensured customer satisfaction by addressing inquiries promptly and resolving issues effectively.
  • Assisted in budget management by monitoring expenses closely and identifying cost-saving opportunities where possible.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed cash and credit card transactions accurately using POS software.

Server

Sushi Rock and Grill
01.2021 - 12.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Line Cook

Wingstop
06.2022 - 08.2022
  • Took and managed orders in a high-paced environment
  • Duties included prepping the kitchen for the day and closing for night, cooking the actual wings, blanching/cooking fries, sauced/seasoned food, and overall everything that include cooking
  • Along with this I also had leadership roles of calling out orders, ensuring everything is dropped, making sure any customer requests are fulfilled, and overall providing the utmost customer service
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.

Education

Gilbert Classical Academy High School

Arizona State University

Skills

  • SQL analysis
  • Familiarity with SQL
  • MS Excel
  • Open to constructive criticism
  • Enjoys communicating with others
  • Positive Attitude
  • Problem-Solving
  • Team Collaboration and Leadership

Accomplishments

Received Virtue award in high school for outstanding character


Part of National Honor Society in high school for leadership and academic performance


Acknowledged to be part of the Dean's List at Arizona State University for exemplary academic performance



Education/ Clubs

  • Gilbert Classical Academy High School (Graduated)
  • Arizona State University (Sophomore)

References

  • Erik Gillman, AP Physics teacher, gillmanerik@gmail.com
  • Samantha Man, Co-owner/manager of Sushi Rock, sushirockgilbert@gmail.com


Certification

Currently in the process of completing Google's Data Analytics Course

Languages

Chinese (Cantonese)
Native or Bilingual

Timeline

Senior Shift Lead

Cafe 86
12.2023 - Current

Line Cook

Wingstop
06.2022 - 08.2022

Server

Sushi Rock and Grill
01.2021 - 12.2022

Gilbert Classical Academy High School

Arizona State University

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