Nicholas Zaludek
Phoenix,AZ
Summary
Compassionate Outpatient Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in client advocacy, care coordination, and resource management to ensure optimal treatment outcomes. Excel using critical soft skills such as empathy, communication, and problem-solving to navigate complex recovery environments and foster strong relationships with clients and team members.
Overview
2
2
years of professional experience
Work History
Outpatient Case Manager/Peer Mentor
Crossroads West
Phoenix, AZ
01.2023 - Current
- Provided direct case management services to clients in an outpatient setting.
- Facilitated group counseling sessions for clients in a safe and recovery-supportive setting.
- Developed treatment plans that addressed client needs and identified appropriate resources.
- Conducted assessments of clients' mental health status to determine eligibility for services and monitored progress of clients during the course of their treatment plan.
- Coordinated with other providers to ensure continuity of care for clients.
Assistance Program Coordinator/BHRM
Crossroads West
Phoenix, AZ
07.2022 - 01.2023
- Provided guidance and support to clients in navigating resources, services, and opportunities.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Assisted clients with the self-administration of their medications and completed regular medication audits.
- Upheld accountability standards while propagating the Crossroads culture.
- Protected the rights that all clients have to a private and safe recovery atmosphere.
Education
High School Diploma -
Murrieta Valley High School
Murrieta, CA06-2013
Skills
- Case Management/Group Facilitation
- Documentation And Reporting
- Progress Evaluations
- Positive Attitude
- Emotional awareness
- Decision-Making
- Rational Thinking
- Recovery Passion
References
References available upon request.
Timeline
Outpatient Case Manager/Peer Mentor
Crossroads West
01.2023 - Current
Assistance Program Coordinator/BHRM
Crossroads West
07.2022 - 01.2023
High School Diploma -
Murrieta Valley High School
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