Nicholas Zint
Santa Rosa,CA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
10
10
years of professional experience
Work History
Server
Valley Of The Moon
06.2019 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Cashier
Redwood Herbal Alliance
02.2017 - 06.2019
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host
Marie Callender's
08.2014 - 02.2017
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
Education
Associate of Arts - English Literature
Santa Rosa Junior College
Santa Rosa, CA05.2024
Skills
- Cleanliness standards
- Inventory Management
- Guest Relations Management
- Table Bussing
- Beverage Preparation
- Menu Recommendations
Timeline
Server
Valley Of The Moon
06.2019 - Current
Cashier
Redwood Herbal Alliance
02.2017 - 06.2019
Host
Marie Callender's
08.2014 - 02.2017
Associate of Arts - English Literature
Santa Rosa Junior College
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