Nicholas J. T. Barnhart
Bothell,WA
Summary
Guest service ace with over a decade in food and hospitality looking to instantly raise the bar of expectations and performance for your company. Active and adept learner that has an array of experience in high volume fine and family dining, as well as catering.
Overview
13
13
years of professional experience
Work History
Forklift Operator
Plywood Supply
04.2019 - Current
- Train new employees on proper handling procedures and forklift operation, resulting in a safer work environment and improved productivity levels.
- Interact and collaborate directly with customers, suppliers, and co-workers while displaying professional and personable communication skills.
- Build loads for outbound delivery.
- Manage incoming shipments of lumber, verifying accuracy and quality before adding to inventory.
- Load and unload materials onto and off of trucks for efficient shipment and receiving.
Waiter/ Catering
Lake Forest Bar and Grill
07.2017 - 12.2018
- Opened and closed restaurant
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Consistently met and exceeded merchandising and sales goals
- Tasked with setup, teardown, and oversight on high prized catering clientele
Waiter
Red Robin
07.2013 - 06.2017
- Trained new waiters
- Provided premium guest experience during peak hours at second busiest store in company
- Regularly accomplishing top percentile of guest satisfaction survey scores
- Consistently incorporated open communication and teamwork to preserve positive work atmosphere
Waiter
Olive Garden Italian Restaurant
01.2012 - 05.2013
- Delivered exceptional service by greeting and serving guests in a timely and personable manner
- Maintained knowledge of menu, garnishes, ingredients and preparation methods
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Skills
- Team leader and motivator
- Performs efficiently under pressure
- Adept at resolving any issues that might arise
- Multi-tasking in high-volume situations
- Upbeat, outgoing and engaged
- Personable with strong communication competence
- Forklift operation
- Punctual and reliable
Timeline
Forklift Operator
Plywood Supply
04.2019 - Current
Waiter/ Catering
Lake Forest Bar and Grill
07.2017 - 12.2018
Waiter
Red Robin
07.2013 - 06.2017
Waiter
Olive Garden Italian Restaurant
01.2012 - 05.2013
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