Nicholas K Hill
Oviedo,FL
Summary
Adept at transforming data into actionable insights, and excelling at UDR, Inc., enhancing decision-making and optimizing revenue through various ROI projects working as a liaison between executive leadership and operations to assist in guiding corporate directives to fruition. Leveraging skills in Data Analysis and Teamwork, and drove initiatives that significantly improved financial performance and stakeholder relationships. Responsible for collecting, processing, and analyzing data to guide and influence leadership in their decision making, whilst ensuring that actions taken align with overall corporate strategy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Field Operations Analyst
UDR, Inc.
Orlando, FL
10.2016 - Current
- Exhibited strong analytical skills when reviewing financial reports, leading to valuable insights for budget allocation decisions.
- Reduced exposure risk by conducting thorough risk assessments and developing mitigation strategies.
- Actively participated in strategic planning meetings, contributing valuable input towards setting departmental objectives.
- Analyzed trend data to forecast operational needs and plan next course of action.
- Assessed operational performance to identify areas for improvement.
- Established strong relationships with key stakeholders, fostering a collaborative environment conducive to achieving shared goals.
- Supported business growth by providing insightful recommendations based on detailed market research and competitor analysis, leading to an additional $1.3 million in additional revenue.
- Processed data to inform, educate, and influence leaders to support best business decision making.
- Assisted in the development of operational policies and procedures that aligned with organizational goals and objectives.
- Presented results of mathematical modeling and data analysis to management or other end users.
Sr. Leasing Manager
UDR, Inc.
Orlando, FL
03.2012 - 10.2016
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collaborated with maintenance teams to address property upkeep, enhancing overall appearance and functionality of units, and common areas.
- Conducted comprehensive market research to maintain competitive pricing and ensure maximum profitability for property owners.
- Communicated effectively with owners, residents, and on-site associates.
- Prepared detailed financial reports for property owners, ensuring transparency and accuracy in all transactions.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Assisted property managers with budget preparation and expense tracking, optimizing resource allocation across the entire portfolio of managed properties.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Supervised leasing teams across multiple locations while maintaining overall operational efficiency at each site.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Generated additional revenue streams by identifying opportunities for ancillary income within properties such as rentable items and reserved parking increasing fee income by 23%.
- Proactively addressed potential legal disputes by mediating conflicts between landlords and tenants before escalation occurred.
Education
MBA - General Studies
Everglades University
Maitland, FL06-2024
Bachelor of Science - Construction Project Management
Everglades University
Altamonte Springs, FL05-2013
Skills
- Data Analysis
- Forecasting skills
- Microsoft Excel
- Microsoft PowerPoint
- Decision-Making
- Problem-Solving
- Teamwork and Collaboration
- Reliability
- Critical Thinking
- Adaptability and Flexibility
- Project Management
- Reporting skills
Certification
- OSHA Certified
- RealPage Certified Revenue Manager
- MOS Certified
Timeline
Field Operations Analyst
UDR, Inc.
10.2016 - Current
Sr. Leasing Manager
UDR, Inc.
03.2012 - 10.2016
MBA - General Studies
Everglades University
Bachelor of Science - Construction Project Management
Everglades University