Zachariah Wright
Greenwood,IN
Summary
Operations professional with commitment to high standards and impactful results. Known for improving operational efficiency and supporting business goals through data-driven decisions. Highly collaborative team player who adapts to changing needs and delivers reliable outcomes. Skilled in data analysis and process optimization.
Overview
7
7
years of professional experience
Work History
Field Operations Analyst
Federal Express Corporation
Greenwood, IN
07.2025 - Current
- Analyzed operational data to identify trends and improve process efficiencies.
- Developed detailed reports to support decision-making and enhance operational performance.
- Conducted root cause analysis on operational challenges, proposing actionable solutions for improvement.
Linehaul Coordinator
Federal Express Corporation
Greenwood, IN
11.2021 - 07.2025
- Coordinated linehaul schedules, ensuring timely dispatch and delivery of freight.
- Monitored transportation operations, optimizing routes for efficiency and cost-effectiveness.
- Created data visualizations to improve decision-making, focusing on improving service.
- Analyzed dispatch data and worked to implement changes to positively impact delivery service.
Package Handler
Federal Express Corporation
Greenwood, IN
11.2020 - 03.2021
- Assisted in loading delivery trucks with prepared packages.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Operations Administrator
Federal Express Corporation
Indianapolis, IN
10.2019 - 11.2020
- Fielded customer complaints and rectified service issues.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Package Handler
Federal Express Corporation
Indianapolis, IN
02.2019 - 10.2019
- Assisted in loading delivery trucks with prepared packages.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Education
Bachelor of Arts - Music Composition
Indiana State University
Terre Haute, INSkills
- Proficient with Power BI and Excel
- Data visualization and presentations
- Data analysis capabilities
- Efficient multitasking
- Critical thinking
- Analytical problem solving
- Research skills
Accomplishments
- Collaborated with team of Linehaul Managers and Engineers in the development of the Late Trailers After Cutoff dashboard in Power BI.
- Managed Mock CSA dashboard supporting safety initiatives across the network.
- Achieved back-to-back linehaul productivity spring competition wins through education efforts with other staff, resulting in significantly reduced linehaul costs for the district
Timeline
Field Operations Analyst
Federal Express Corporation
07.2025 - Current
Linehaul Coordinator
Federal Express Corporation
11.2021 - 07.2025
Package Handler
Federal Express Corporation
11.2020 - 03.2021
Operations Administrator
Federal Express Corporation
10.2019 - 11.2020
Package Handler
Federal Express Corporation
02.2019 - 10.2019
Bachelor of Arts - Music Composition
Indiana State University
Awards
- FY23 Central Region Linehaul Coordinator of the Year
- FY24 Business Excellence Award
- FY25 Business Excellence Award
- FY25 Central Region Linehaul Individual Contributor of the Year