Nicholas Wade Fox
Portland,ME
Summary
Dynamic professional with a proven track record in retail, customer service, hospital, office, and military settings, excelling in teamwork, organization and customer service. Recognized for my adaptability, work ethic and positive attitude, I am committed to developing strong relationships with people around me to create a work environment in which everybody can thrive.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Associate
Portland Food Co-op
06.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience in the Produce Department, Prepared Foods Department, and Front End team.
- Maintained accurate inventory levels through regular stock checks and replenishment processes.
- Collaborated with team members to create engaging visual displays that promoted local products, seasonal products, and store-made products.
- Trained new associates on store policies, customer service standards, and operational procedures in multiple departments.
Bookkeeper
Portland Food Co-op
07.2024 - 10.2024
- Reconciled bank statements with internal financial records to maintain accuracy in bookkeeping in a store exceeding $8 million in annual sales.
- Utilized accounting software (e.g., QuickBooks) for data entry and financial analysis, enhancing operational efficiency.
- Assisted in preparing monthly financial statements, contributing to overall organizational fiscal health.
- Developed standardized filing systems for invoices and receipts from over 250 vendors to streamline record-keeping processes.
Nutrition Assistant
Eastern Maine Medical Center
09.2018 - 11.2022
- Oversaw daily organization and logistics for nutrition staff providing service to 425 patient beds across 14 inpatient units.
- Educated patients on nutrition guidelines and healthy eating practices.
- Assisted in meal planning and preparation for diverse dietary needs while consulting with patients, Registered Dieticians, and other medical personnel.
- Implemented food safety protocols to maintain high hygiene standards.
- Increased patient satisfaction through attentive service and timely delivery of meals.
Bartender and Server
Longhorn Steakhouse
06.2014 - 08.2018
- Trained and mentored junior bartenders on mixology techniques, customer service, and bar operations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Accounting Journeyman
United States Air Force, USAF
11.2008 - 11.2012
- Managed day-to-day payroll customer service for Air Force military personnel.
- Administered payroll, accounting and purchasing in a military setting with a team of both military and civilian team members.
- Assisted accounting team with day-to-day accounting operations.
- Processed travel reimbursement and payroll documents for service members to ensure prompt payment of pay entitlements.
- Led educational briefings to service members to communicate knowledge of financial benefits and entitlements.
Education
No Degree - General Studies
United States Air Force Academy Prep School
Colorado Springs, CO05-2012
Associate of Arts -
Community College of The Air Force
United States Air Force11-2010
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Relationship building
- Exceptional customer service
Certification
ServSafe Food Protection Manager Certification- expiring June 2029
Timeline
Bookkeeper
Portland Food Co-op
07.2024 - 10.2024
Sales Associate
Portland Food Co-op
06.2023 - Current
Nutrition Assistant
Eastern Maine Medical Center
09.2018 - 11.2022
Bartender and Server
Longhorn Steakhouse
06.2014 - 08.2018
Accounting Journeyman
United States Air Force, USAF
11.2008 - 11.2012
No Degree - General Studies
United States Air Force Academy Prep School
Associate of Arts -
Community College of The Air Force