Summary
Overview
Work History
Education
Skills
Reading, and football fan
Languages
Timeline
Generic
Nichola William Mac Mayan

Nichola William Mac Mayan

Juba, South Sudan,Juba

Summary

Adept at strategic planning and project implementation, I spearheaded initiatives at SLB that enhanced efficiency and productivity. My leadership fostered a culture of continuous improvement, leveraging critical thinking and clear communication to mentor teams and exceed goals. Expertise in contract negotiation and coaching underscored my commitment to driving results and developing talent. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring [Skill], [Skill] and [Skill] abilities developed over [Number]-year career to a growth-oriented role.

Overview

18
18
years of professional experience

Work History

SSD Facility Lead

SLB
South Sudan
08.2011 - Current
  • Facilitated open lines of communication within the team, promoting a positive work environment and boosting morale.
  • Developed comprehensive training materials to onboard new hires effectively and efficiently.
  • Monitored team members'' workload distribution, ensuring optimal utilization of resources and skillsets.
  • Coordinated team meetings to foster collaboration, share updates, and address challenges collectively.
  • Presented progress reports to stakeholders on project status, risks, achievements, and recommendations for future actions.
  • Maintained up-to-date knowledge on industry trends, sharing insights with the team for continuous improvement efforts.
  • Led a cross-functional team to achieve project milestones within strict deadlines.
  • Managed key client relationships, ensuring consistent communication and timely resolution of issues.
  • Implemented process improvements that reduced errors and increased overall accuracy.
  • Participated in strategy development sessions with senior management to align CSD initiatives with broader organizational goals.
  • Streamlined workflow for the team, resulting in improved efficiency and productivity.
  • Enhanced client satisfaction by addressing concerns and implementing feedback in CSD processes.
  • Provided mentorship and guidance to junior team members in developing their skills and expertise in the CSD domain.
  • Supervised quality assurance measures across all projects under my leadership.
  • Delivered exceptional customer service by quickly resolving escalated client issues through prompt investigation and problem-solving efforts.
  • Analyzed data from various sources to identify patterns, trends, or opportunities for process enhancements or efficiencies.
  • Conducted regular performance reviews, providing constructive feedback for employee development.
  • Created standardized templates for documentation purposes that simplified processes while maintaining professionalism.
  • Coordinated internal audits of the CSD department''s practices, identifying areas of improvement while maintaining compliance standards.
  • Collaborated with other departments to develop integrated solutions for complex client needs.
  • Provided coaching and mentoring to employees.
  • Developed job-specific competencies and performance standards.
  • Facilitated virtual, in-person and blended learning sessions.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Established and maintained quality control standards.

Material Specialist Lead

SLB
Sudan & South Sudan
08.2011 - 10.2014
  • Optimized material flow by developing and maintaining effective storage strategies, reducing retrieval time.
  • Developed comprehensive training programs for new hires, ensuring thorough understanding of departmental operations and procedures.
  • Conducted root cause analysis on recurring material issues, implementing corrective actions to prevent reoccurrence.
  • Streamlined procurement processes for increased efficiency, managing supplier relationships and negotiating contracts.
  • Increased productivity through effective resource allocation, prioritizing tasks according to criticality and available resources.
  • Reduced waste by closely monitoring material usage and adjusting order quantities as needed.
  • Implemented cost-saving measures by analyzing vendor performance and identifying areas for improvement.
  • Provided support during audits, compiling necessary documentation related to material sourcing and handling practices.

IT & Database Operator

Refuge Egypt Organization
Cairo - Egypt
11.2009 - 05.2011
  • Contributed to successful audits by meticulously documenting procedures, configurations, and change logs related to database operations.
  • Optimized storage allocation and resource utilization through implementation of partitioning schemes based on usage patterns.
  • Troubleshot complex issues, identifying root causes and providing effective resolutions for enhanced system stability.
  • Provided comprehensive technical support to end-users regarding database-related concerns or inquiries, ensuring timely resolution of issues raised.
  • Continually expanded professional knowledge and skill set through research, training, and engagement with industry best practices.

English & Computer Teacher

St. Charles Lwanga Catholic Church
St. Charles Lwanga Secondary School
10.2007 - 07.2009
  • Trained and developed students' skills in word-processing, spreadsheet and database programs.
  • Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
  • Processed software and hardware by coordinating user setups, installations and upgrades.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Communicated with students to discuss progress and need for tutoring and extra assistance.

English & Computer Teacher

Catholic Church Cairo -Egypt
Canosa Sisters School, Cairo Egypt
02.2006 - 09.2007
  • Trained and developed students' skills in word-processing, spreadsheet and database programs.
  • Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
  • Processed software and hardware by coordinating user setups, installations and upgrades.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Communicated with students to discuss progress and need for tutoring and extra assistance.
  • Managed resources effectively by maintaining an organized inventory of classroom technology equipment and software licenses.
  • Developed meaningful relationships with students, fostering a positive learning environment and promoting mutual respect.

Education

High School Diploma -

Aliab Private School
Khartoum Sudan

Diploma - Computer And Information Sciences

The American University of Cairo
Cairo Egypt

Diploma - Computer Engineering

Kit Center For Computer Studies
Cairo Egypt

CCNA Certified - Computer Networking

The American University of Cairo
Cairo - Egypt

MCSE (Microsoft Certified System Engineer - Computer Installation And Repair Technology

New Horizons For Computer Studies
Cairo

Skills

  • Attention to Detail
  • Critical Thinking
  • Clear Communication
  • Decision-Making
  • Coaching and Development
  • Leadership Development
  • Public Speaking
  • Strategic Planning
  • Project Implementation
  • Contract Negotiation
  • Team Exercises
  • Budget Administration

Reading, and football fan

I like reading different books in my free time as well as English premium Manchester City Fan.

Languages

Arabic
Professional Working
English
Full Professional
Swahili
Limited Working

Timeline

SSD Facility Lead

SLB
08.2011 - Current

Material Specialist Lead

SLB
08.2011 - 10.2014

IT & Database Operator

Refuge Egypt Organization
11.2009 - 05.2011

English & Computer Teacher

St. Charles Lwanga Catholic Church
10.2007 - 07.2009

English & Computer Teacher

Catholic Church Cairo -Egypt
02.2006 - 09.2007

High School Diploma -

Aliab Private School

Diploma - Computer And Information Sciences

The American University of Cairo

Diploma - Computer Engineering

Kit Center For Computer Studies

CCNA Certified - Computer Networking

The American University of Cairo

MCSE (Microsoft Certified System Engineer - Computer Installation And Repair Technology

New Horizons For Computer Studies
Nichola William Mac Mayan