Nichole Axley
Wesley Chapel
Summary
Customer-focused and competitive communicator with experience in client-facing sales and fast-paced leadership roles. Proven ability to build strong relationships, drive revenue through upselling, and stay composed under pressure. Brings a strong sense of urgency, adaptability, and a results-driven mindset to business development.
Overview
8
8
years of professional experience
Work History
CLIENT ADVISOR
BMW OF TAMPA
01.2022 - Current
- Delivered brand aligned presentations, translating complex product information into clear and engaging messaging.
- Built strong client relationships through personalized communication and needs-based selling
- Identified customer preferences and positioned products to match, driving sales opportunities
- Managed multiple client interactions in a fast paced environment while maintaining attention to detail.
- Led team communication and daily operations to maintain consistent service and brand experience.
- Coordinated staff and scheduling, ensuring efficient workflow in a high volume environment.
- Resolved customer concerns using clear communication and problem solving strategies.
- Supported training and onboarding to improve team performance and consistency.
KEY MANAGER
MELLOW MUSHROOM
01.2018 - 01.2022
- Led daily operations in a high-volume environment, ensuring smooth service and team performance
- Managed and supported staff, maintaining accountability and consistent service standards
- Resolved customer issues quickly and professionally to protect the brand experience
- Balanced multiple priorities under pressure while maintaining efficiency and organization
Education
Bachelor of Science - Supervision And Management
Pasco Hernando State College
Wesley Chapel, FL12.2026
Associate of Arts -
Pasco Hernando State College
Wesley Chapel, FL01.2022
Skills
- Cross-functional teamwork
- Conflict resolution
- Client relationship management
- Communication expertise
- Effective time management
- Campaign support and coordination
- Analytics and reporting
- Presentation development
- CRM / Salesforce
Timeline
CLIENT ADVISOR
BMW OF TAMPA
01.2022 - Current
KEY MANAGER
MELLOW MUSHROOM
01.2018 - 01.2022
Bachelor of Science - Supervision And Management
Pasco Hernando State College
Associate of Arts -
Pasco Hernando State College